About City Wide Facility Solutions - Richmond
City Wide Facility Solutions is the largest management company in the building maintenance industry, offering a wide range of services such as janitorial services, commercial cleaning, disinfecting, and more than 20 additional facility solutions for every client. The company simplifies facility matters for building owners, operators, and management companies, easing the time, stress, and resources typically required to oversee an entire facility. The cleaning crew is praised for their attentiveness to detail and excellent customer service, while the management team is commended for their great communication and responsiveness. Clients have highlighted City Wide's proactive approach to facility maintenance and their understanding of the unique needs of their customers, which contributes to the overall success of the businesses they serve. The company's professionalism, courtesy, and genuine investment in the success of their clients have fostered positive working relationships and earned high recommendations for their outstanding facility management services. Recently, clients have noted how supportive and communicative the management team is, with one mentioning how they allow Bruce and his team to take ownership of daily operations. Customers also appreciate the excellent service at a reasonable price, with many stating that City Wide consistently delivers the excellence they seek. The personalized attention to detail and their ability to make things right when issues arise set them apart from other companies, making them a trusted choice for facility needs.
Kyle and Team have been great at touching base on their cleaning processes and how to improve. They are quick to respond to extra request as well.
City Wide has been a major help in accommodating my facility's needs. I was assigned Bruce as my go-to right hand man and he has delivered. No matter what project I throw at him he shows up, coordinates, and monitors to ensure everything goes smoothly. I would certainly recommend their services to any other facility with a broad spectrum of needs.
I have worked with City Wide Facility Solutions for more than three years now on a retail property in Chesterfield County. Although they have grown in size, the company has evolved, and a few folks have come and gone in those years - the core of their business model in providing excellent customer service has never changed! Everyone (and giving a huge shout out to Nathan) at City Wide Facility Solutions makes the property their priority. They have always been my complete service provider and will be for years to come!