Pet Paradise Chesterfield

Nov 2023

I just returned from a 7 day vacation and my dogs spent 9 days at pet paradise. I'll be honest, because of the current yelp reviews this was not my first choice. However, my preferred facility was fully booked. I was nervous and called Pet Paradise to voice my concerns and see what they we're doing about the reviews. The manager was completely understanding and was very transparent with me about how seriously they take feedback and the adjustments their team has made to address the feedback. She put me at ease. When I picked up my boys today they were happy and had obviously been well cared for. My shy pup blossomed there and found a new best friend staff member. It was...read full review

Oct 2023

Sky (& the entire staff) always takes such great care of my pups when they come in for grooming. There are many places closer to where I live but I drive 30mins to Pet Paradise. My pups are much happier & calmer when I pick them up from here than any other grooming place. I've even tried mobile groomers...no bueno. I've been bringing them here ever since the Koger location opened.

Jul 2023

I was shocked at the intake process. They do not contact you ahead of time to tell you what to bring or expect. It was not made clear that intact dogs are more expensive by $20 a day boarding and are separate from the other dogs. The rates do not justify, or either the staff just can't explain, the extra expense. This was my first time boarding my dog at this facility but I have arranged for him to be picked up early. I would not recommend this company.