Bernice styled my hair for my wedding. She is quick but thorough, very sweet and pleasant experience. Everything a bride would want. I would absolutely go back for other services also.
Angel Morgan
Aug 2022
how much is it to do closures
Jazmine Jones
Jun 2022
Been going to Bernice for years! I believe she's the best at it! I'm so proud of how far she has came! She's so sweet & kind! She can tackle anything you bring to her! She has became a successful business woman & has helped so many other woman to succeed in their business as well! It only gets better from here!
Aaliyah F
May 2022
My experience wasn't so luxury! I was recommended to Ronnesha by Bernice for a service due to her being unavailable. I decided to schedule an appointment based off this recommendation. My experience was absolutely abhorrent! Her work space was filthy. She didn't listen well at all. I expressed to her I didn't want my closure glued down and her response was that's just how it had to be. I've never had a stylist force me to do something to my hair after I declined. The stylist was very unresponsive when contacted, but ironically stayed on the phone the length of my service. This caused her to burn my forehead with a straightening comb in which I sustained a 3rd degree burn the size of a quarter that needed medical attention. I was more than disquieted! I had a scheduled photoshoot and a gala to attend in a matter of two days. Her response was more than lackluster since she acted as though it wasn't a huge deal. She even continued her phone conversation after. Her response to me was that, "I've burned myself plenty of times and it would go away". As if that really meant something to me. Once the service ended she tried to over charge me due to some discrepancy on her website. I expected a different level of customer service, but clearly I was mistaken. I had to ask her for a refund since she never offered to discount my service. She then proceeded to tell me the following day that, she usually didn't issue refunds, but she could only give me a partial(half) refund, because she still did the work and offered a free service in the future. As if I would ever revisit this place. However, she issued a refund but it still wasn't for half my service. Also, when I took my hair down from the quickweave glue was all over my hair. Please be aware when patronizing here! I would post the pictures of the burn, but it's embarrassing. Truly was the worst experience I've ever had with a business.Update: Though, my experience was very poor. I want to acknowledge that Bernice reached out to me immediately to not only apologize for my experience, but to issue a refund for the remainder of my service. As wellan additional service in the future. She exhibited a level of customer service and ownership that is greatly appreciated. Thank you again for your empathy!Service: Hairstyling
C.T Williams
Mar 2022
I had such an amazing experience here with Bernice & her staff! Bernice & her staff were very accommodating, sweet, and professional. I'm in love with my hair! Will be returning✨
Whitney Kinchen
Feb 2022
Bern always takes care of my hair! The best weaveologist! I drive from Richmond to get my hair done by her, love her professionalism! Always sweet!Services: Hairstyling
Victoria Mitchell
Feb 2022
Janiyah was AMAZING! I loved my experience with her. The space is very clean and she is super accommodating. She made the entire process seamless and my passion twists came out perfect. I would definitely recommend Janiyah.Services: Hairstyling
Kiya Simmons
Dec 2021
As Baya states Bernice is horrible she is considered money hungry, and she be in such a hurry to get u in and out, your hair will not be slayed as she claims on Instagram! She’s so stuck on telling you about her luxury life that she forgets to slay your hair, she’s very rude as well! She will tend to act as if she don’t know who u are & states u did not book with her to make her look good. The IT GIRL SALON is not the place to go. My last experience will be my very last. I went back when she first opened now she has all new girls which is strange. ( I WAS ALSO BLOCKED FROM BOOKING)Services: Hair extensions
Baya Knowles
Dec 2021
I made an appointment with Bernice for a wash and restyle. When I walked in she did not speak just told me to go to the back of the salon. She washed my hair for a second and told to go to the front. I sat in her chair and she started blow drying my hair with a hand held dryer…I had a leave out sewin so I needed to sit under the dryer for at least 1 hour or more to make sure my braids were completely dry…..she then placed me under there for 5 mins and told me I was done. My hair and my scalp were SOAKING wet. She refused to put me back under the dryer so when I got home I had to sit under my dryer because my hair was soaking wet. To avoid my hair getting mildew….As of today I have loose tracks in my head and she was supposed to fix that at my appointment but she did not. I was very disappointed in her. I contacted her and she told me “come back tomorrow to sit under the dryer tomorrow”…I was going out of town for the holiday so that wasn’t possible and By then my hair could mildew. Since I couldn’t come back she did refunded me $20, but still that isn’t good enough for the horrible job she did…..I would not even want my dog to get their hair done by Bernice. If I could give 0 stars I would!!Services: Hair extensions
Destini Harris
Dec 2021
Per Baya Knowles review... Her braids were SOAKING WET (not sure how the stylist missed it).. as many times as I've had sew ins I know the way its suppose to be maintained. Not sitting under the dryer to completely dry the braids isn't the way. She also has two tracks hanging out of her head.. the hair is now ruined because of the stylist lack of proper maintenance. I was definitely going to book with Bernice for my upcoming style.. but I am so glad that I witnessed Baya's experience first.Oh and not to mention she also BLOCKED Baya from booking after she brought to her attention that she messed her hair up. How professional is that? So she KNEW she had did wrong... don't waste your money at either location.Services: Hair extensions
Deja Mills
Bernice styled my hair for my wedding. She is quick but thorough, very sweet and pleasant experience. Everything a bride would want. I would absolutely go back for other services also.
Angel Morgan
how much is it to do closures
Jazmine Jones
Been going to Bernice for years! I believe she's the best at it! I'm so proud of how far she has came! She's so sweet & kind! She can tackle anything you bring to her! She has became a successful business woman & has helped so many other woman to succeed in their business as well! It only gets better from here!
Aaliyah F
My experience wasn't so luxury! I was recommended to Ronnesha by Bernice for a service due to her being unavailable. I decided to schedule an appointment based off this recommendation. My experience was absolutely abhorrent! Her work space was filthy. She didn't listen well at all. I expressed to her I didn't want my closure glued down and her response was that's just how it had to be. I've never had a stylist force me to do something to my hair after I declined. The stylist was very unresponsive when contacted, but ironically stayed on the phone the length of my service. This caused her to burn my forehead with a straightening comb in which I sustained a 3rd degree burn the size of a quarter that needed medical attention. I was more than disquieted! I had a scheduled photoshoot and a gala to attend in a matter of two days. Her response was more than lackluster since she acted as though it wasn't a huge deal. She even continued her phone conversation after. Her response to me was that, "I've burned myself plenty of times and it would go away". As if that really meant something to me. Once the service ended she tried to over charge me due to some discrepancy on her website. I expected a different level of customer service, but clearly I was mistaken. I had to ask her for a refund since she never offered to discount my service. She then proceeded to tell me the following day that, she usually didn't issue refunds, but she could only give me a partial(half) refund, because she still did the work and offered a free service in the future. As if I would ever revisit this place. However, she issued a refund but it still wasn't for half my service. Also, when I took my hair down from the quickweave glue was all over my hair. Please be aware when patronizing here! I would post the pictures of the burn, but it's embarrassing. Truly was the worst experience I've ever had with a business.Update: Though, my experience was very poor. I want to acknowledge that Bernice reached out to me immediately to not only apologize for my experience, but to issue a refund for the remainder of my service. As wellan additional service in the future. She exhibited a level of customer service and ownership that is greatly appreciated. Thank you again for your empathy!Service: Hairstyling
C.T Williams
I had such an amazing experience here with Bernice & her staff! Bernice & her staff were very accommodating, sweet, and professional. I'm in love with my hair! Will be returning✨
Whitney Kinchen
Bern always takes care of my hair! The best weaveologist! I drive from Richmond to get my hair done by her, love her professionalism! Always sweet!Services: Hairstyling
Victoria Mitchell
Janiyah was AMAZING! I loved my experience with her. The space is very clean and she is super accommodating. She made the entire process seamless and my passion twists came out perfect. I would definitely recommend Janiyah.Services: Hairstyling
Kiya Simmons
As Baya states Bernice is horrible she is considered money hungry, and she be in such a hurry to get u in and out, your hair will not be slayed as she claims on Instagram! She’s so stuck on telling you about her luxury life that she forgets to slay your hair, she’s very rude as well! She will tend to act as if she don’t know who u are & states u did not book with her to make her look good. The IT GIRL SALON is not the place to go. My last experience will be my very last. I went back when she first opened now she has all new girls which is strange. ( I WAS ALSO BLOCKED FROM BOOKING)Services: Hair extensions
Baya Knowles
I made an appointment with Bernice for a wash and restyle. When I walked in she did not speak just told me to go to the back of the salon. She washed my hair for a second and told to go to the front. I sat in her chair and she started blow drying my hair with a hand held dryer…I had a leave out sewin so I needed to sit under the dryer for at least 1 hour or more to make sure my braids were completely dry…..she then placed me under there for 5 mins and told me I was done. My hair and my scalp were SOAKING wet. She refused to put me back under the dryer so when I got home I had to sit under my dryer because my hair was soaking wet. To avoid my hair getting mildew….As of today I have loose tracks in my head and she was supposed to fix that at my appointment but she did not. I was very disappointed in her. I contacted her and she told me “come back tomorrow to sit under the dryer tomorrow”…I was going out of town for the holiday so that wasn’t possible and By then my hair could mildew. Since I couldn’t come back she did refunded me $20, but still that isn’t good enough for the horrible job she did…..I would not even want my dog to get their hair done by Bernice. If I could give 0 stars I would!!Services: Hair extensions
Destini Harris
Per Baya Knowles review... Her braids were SOAKING WET (not sure how the stylist missed it).. as many times as I've had sew ins I know the way its suppose to be maintained. Not sitting under the dryer to completely dry the braids isn't the way. She also has two tracks hanging out of her head.. the hair is now ruined because of the stylist lack of proper maintenance. I was definitely going to book with Bernice for my upcoming style.. but I am so glad that I witnessed Baya's experience first.Oh and not to mention she also BLOCKED Baya from booking after she brought to her attention that she messed her hair up. How professional is that? So she KNEW she had did wrong... don't waste your money at either location.Services: Hair extensions