Virginia Glass Services

Sep 2023

STOP!!!! Do not hire this company. We have been without the use of our primary shower since July 18th. We wanted a frameless shower, they came out and took measurements, waited almost a month for the glass to come in. Scheduled an appointment for installation, after 3 1/2 hours finally completed. After checking out their work, I noticed the glass was crooked and silicone was everywhere i, e, floor, tub, areas where it should not have been, as well as on my rugs. Called office to complain and ask for a manager, a manager came out and saw that the glass was installed improperly. He remeasured again and we had to wait yet again for another piece of glass to come in. Once...read full review

Mar 2022

I am sorry to provide a bad review but this is overdue. Got some glass installed 2.5 years ago. The techs had to come 3 times to complete installation (did not bring correct piece, etc). The tech dropped a tool which chipped the quartz shower threshold... and I was nice enough to not complain about any of this. I noticed about a year ago however, the bottom track guiding the doors had lost most of its paint and is now rusted. For paying almost $4K for a shower door(before COVID), I shouldn't have experienced any this and therefore I would not recommend this company. Sorry to say.

Jun 2019

I do not know how this company has managed to get good reviews, they have bad customer service and they I don't know about the "expert" in their name. I contacted this company to purchase a frameless glass shower door as well as installation. I was told the tile in my bathroom needed to be done before they could order the glass, I contacted the company and they came out to do the measurement, my bathroom had to be re-tiled so the glass company came back out a second time to re-take measurements. I placed the order for the glass on 28 May 2019 and was advised the glass would take better 7-10 business days for delivery. I was notified on 7 June that the glass was ready...read full review