Dr. Watts Family Dentistry

Jan 2026

Called in to schedule an appointment, front desk staff was exceptionally pleasant and helpful. Kayla & Shakyerra were not only kind in explaining differences in coverages, but also patient with me as I was having trouble understanding. When i arrived for the appointment, the staff was just as helpful and pleasant in person as they were on the phone.

Jan 2026

1/6/26. Happy New Year! First off, i am new to this area. I called this office, (referred by my cousin who had nothing but good things to say about this dentistry). The first lady who answered phone was polite. She put me on hold so that the person taking new patients could pick up. It took all of 6 mins for Ms Kayla to pick up. She was rude from the out put. She informed me she didn't take my insurance. I said, well that's funny, my cousin who referred me has the same insurance. She wanted my cousins name, and i had to spell first and last night Phonetically. Said she had to confirm. SMH. she then said there is a difference in her plan. I though horizon blue cross/blue shield was all the same. I ask what's difference, she said hers is federal. OK but it is still retirement blue cross/blue shield coverage. No point in arguing. Have a great year Ms Kayla! Not professional at TALL!!! That saddens me that my own people are blessed to have those positions and they act like that RUDE! This a new year Ma'am, it cost abselutely nothing to be kind.

Dec 2025

I have been coming to this dentist office before my daughter was born and now she's 29 years old.Since Dr Watts has passed the front end staff at the desk is not the same.My dental hygienist Sarah is AWESOME and I will truly miss her.Things been going downhill at this place since Dr. Watts has been gone.Thats why I decided to leave.