About Dr. Watts Family Dentistry
Dr. Watts Family Dentistry is known for its pleasant and helpful front desk staff, who are patient in explaining coverage differences. Many patients appreciate the friendly atmosphere and have been loyal for over 15 years. However, some concerns have been raised about the scheduling process, with reports of needing multiple appointments for what could be done in one visit, leading to suspicions about potential upselling practices.
Please, please, please !!!!
Do not go to these people. They have no idea how to run a dental practice. The dentist mess up my mouth and right now I’ve paid over $4000 dollar to fix what their dentist messed up. Also still will have to put out more than $ 4800 dollar. Their dentist broke my existing crown. And then wanted me to pay for them to put in a new one he also prepped my teeth for a bridge on my lower teeth and file down the enamel so low that I had teeth pain. I had to go to a Endodontics to get two root canals done. So buyer please be wear!
Do not go to these people.
Called in to schedule an appointment, front desk staff was exceptionally pleasant and helpful. Kayla & Shakyerra were not only kind in explaining differences in coverages, but also patient with me as I was having trouble understanding. When i arrived for the appointment, the staff was just as helpful and pleasant in person as they were on the phone.
1/6/26. Happy New Year! First off, i am new to this area. I called this office, (referred by my cousin who had nothing but good things to say about this dentistry). The first lady who answered phone was polite. She put me on hold so that the person taking new patients could pick up. It took all of 6 mins for Ms Kayla to pick up. She was rude from the out put. She informed me she didn't take my insurance. I said, well that's funny, my cousin who referred me has the same insurance. She wanted my cousins name, and i had to spell first and last night Phonetically. Said she had to confirm. SMH. she then said there is a difference in her plan. I though horizon blue cross/blue shield was all the same. I ask what's difference, she said hers is federal. OK but it is still retirement blue cross/blue shield coverage. No point in arguing. Have a great year Ms Kayla! Not professional at TALL!!! That saddens me that my own people are blessed to have those positions and they act like that RUDE! This a new year Ma'am, it cost abselutely nothing to be kind.
Monday 8:30AM - 5PM
Tuesday 8:30AM - 8PM
Wednesday 8:30AM - 5PM
Thursday 8:30AM - 8PM
Friday 8:30AM - 12PM
Saturday Closed
Sunday Closed
907 Big Bethel Rd, Hampton, VA 23666
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