Norma Jean Towing

Norma Jean Towing is a family-owned and operated business that has been serving the Fredericksburg area for nearly 20 years. The company has two convenient locations: one in Spotsylvania and one in Stafford. Customers have praised the professionalism and expertise of the Norma Jean Towing team, with one reviewer describing the driver, Erik, as "so professional and such a good guy." Another reviewer, Zack, was commended for his quick response time and for efficiently resolving the issue with the customer's car. Norma Jean Towing is known for its affordable services and for taking the time to educate customers about their vehicle problems. Overall, the reviews highlight the company's commitment to providing excellent customer service and reliable towing solutions. Recent reviews also praise the staff for their friendliness and helpfulness, with Nick doing an exceptional job reviving a dead battery and explaining everything thoroughly. Customers appreciated the welcoming attitude, especially when dealing with difficult situations like a car that had been rear-ended or being stranded without knowing the location. The team’s kindness extended to helping with trunk access and assisting with vehicle tags, demonstrating their dedication to customer care. The dispatch team is noted for being patient, helpful, and quick to respond, often going the extra mile to assist in emergencies.