About 1st Class Towing & Recovery
1st Class Towing & Recovery is a reliable and customer-oriented towing service that has received praise for its exceptional service. According to the reviews, the company's staff is professional, kind, and goes above and beyond to assist customers in need. One customer, who was stranded with a flat tire at night, was impressed by the gentleman who came to help them. He towed their car all the way home at 2 am, even though their spare tire was also flat. Another customer, who had their car damaged on the highway, appreciated the driver's professionalism and kindness, despite the challenging circumstances. Furthermore, the company was commended for its willingness to help a customer with a motorcycle, even though they were not a specialized motorcycle towing service. The driver securely transported the customer's bike 25 miles down the highway, demonstrating their dedication to providing assistance to those in need. Overall, 1st Class Towing & Recovery has earned a reputation for its excellent service, reliable response, and customer-focused approach, making it a recommended choice for roadside assistance and towing needs.
I got assigned this tow company through my insurance. They do not answer the phone. I was waiting for them to tow my van for hours and they never showed . I just got a text asking for a picture my van to see the size . I sent it. The person texted ok and then after that didn't hear from them. It would have been nice if they could have let me know that they wasnt gonna get my van instead of having me wait for hours for them just not to show up at all
Me and my 5 year old were stranded with a flat tire. 1st Class towing was dispatched through our insurance roadside with GEICO. It was late at night and dark. The gentleman who came to help us was absolutely amazing. We felt safe with him. He went above and beyond when we learned that my spare tire was also flat. He towed our car all the way home at 2 am. The service was impeccable. I highly recommend them for all of your roadside/towing needs. Thanks again for taking such great care of us.
Basic logistics issues. Made an appointment through insurance. Got in contact with operator, who mixed my case up with another. No call no show with target destinations within a ~6 mile radius. Can’t see how the insurance company is at fault. Match up your case numbers— call your clients and confirm— get the truck out there— you have an hour window.