About Michael & Son Services
Michael & Son Services is a family-owned home services company that has been serving Hampton, VA, and the surrounding areas for over 40 years. They are known for their excellent customer service, professionalism, and expertise in HVAC system repair, plumbing, and other home services. Customers have praised the company's friendly and knowledgeable technicians, who take the time to explain issues and provide clear solutions. The technicians are recognized for their thorough and efficient work, keeping customers informed throughout the entire process. Many customers appreciate the timely service, with technicians often able to address issues the same day they are called. The meticulous work done by the technicians ensures that the work area is left clean after completing the job. Michael & Son Services has earned a strong reputation in the local community for their quality workmanship and commitment to customer satisfaction, making them a reliable choice for home services. Customers have highlighted the professionalism and friendly nature of the technicians, with one reviewer praising the technician for wearing protective booties and answering all service-related questions. Another reviewer mentioned that the technician, Gage, reviewed the services he would perform and made suggestions to maintain optimal operations, responding to all questions and concerns. Customers also appreciated the reasonable pricing, even for weekend service calls, and the additional guidance and options provided by the technicians to improve performance or reduce costs.
My water heater finally decided to rest in peace after a faithful voyage and had to make a last minute call. Was able to get support the very next day and I'm very grateful they sent Sam. He was able to quickly swap out the old unit with a new one and replace the copper piping without any issue whatsoever. Saved me time and peace of mind as he explained some of the limitations with my current Cpvc setup. Looking forward to reaching out for future plumbing needs for this quality level of experience and highly recommend contacting the company.
Now the pricing may not fit everyone's budget but I do appreciate they work with people be it breaking up the job as practical...read full review
Louis was great, very knowledgeable and gave us great advise on how we should approach certain electrical questions we had. He was on time, efficient and completed our work in a timely manner. He even installed an electrical item we forgot to ask about. We would definitely request Louis again for future work.
Ian arrived on time and slipped-on the protective booties right away. He was professional, friendly and answered all of my service related questions. Thank-you Michael & Sons for another great service Technician!