About Michael & Son Services
Michael & Son Services is a family-owned home services company that has been serving Hampton, VA, and the surrounding areas for over 40 years. They are known for their excellent customer service, professionalism, and expertise in HVAC system repair, plumbing, and other home services. Customers have praised the company's friendly and knowledgeable technicians, who take the time to explain issues and provide clear solutions. The technicians are recognized for their thorough and efficient work, keeping customers informed throughout the entire process. Many customers appreciate the timely service, with technicians often able to address issues the same day they are called. The meticulous work done by the technicians ensures that the work area is left clean after completing the job. Michael & Son Services has earned a strong reputation in the local community for their quality workmanship and commitment to customer satisfaction, making them a reliable choice for home services. Customers have highlighted the professionalism and friendly nature of the technicians, with one reviewer praising the technician for wearing protective booties and answering all service-related questions. Another reviewer mentioned that the technician, Gage, reviewed the services he would perform and made suggestions to maintain optimal operations, responding to all questions and concerns. Customers also appreciated the reasonable pricing, even for weekend service calls, and the additional guidance and options provided by the technicians to improve performance or reduce costs.
Anderson provided an excellent job inspecting my plumbing drainage issue and a identified a non-functional sewage pump and helped me avoid a mess in my basement. He was very thorough and professional.
Rakeeme, did an excellent job replacing my sump pump. He was very professional, knowledgeable and very informative throughout the process. Michael and Son’s price are reasonable for the most part. I like that the service fee goes towards the repair if you use them. I would ask for Rakeeme Shannon again if I had another issue.
Samar went above and beyond with my sisters hot water heater. He helped us so much.
She is in hospice at her home so I know it wasn’t an easy job for him.
Thank you so much!!!