About CasMech Heating, Cooling, & Refrigeration, LLC.
CasMech Heating, Cooling, & Refrigeration, LLC is known for its professional and reliable HVAC services. Customers appreciate the company's commitment to quality and thoroughness. Many reviews highlight the owner's hands-on approach, with Mr. Casper personally attending to clients' needs, often going above and beyond to ensure satisfaction. For instance, one client praised him for quickly diagnosing and fixing an AC issue during a heatwave, while also providing a temporary cooling solution. While some reviews mentioned challenges with home warranty services, they clarified that the issues were not related to CasMech’s performance. Clients noted that when CasMech was involved, they received competent and honest service. One customer noted the effective repair of a duct leak, although there was some dissatisfaction regarding a gas leak diagnosis that was later resolved by another technician. Overall, those who have worked with CasMech recommend the business for its fair pricing, knowledgeable staff, and a strong focus on customer care. Joining the CasMech Comfort Club is also suggested, offering benefits like maintenance visits and discounts. With a solid reputation built over years of service, CasMech Heating, Cooling, & Refrigeration, LLC stands out as a trusted choice for HVAC needs.
I've been renting this house for about 12 years and owner is cheap as it gets and we have done a lot of the maintenance ourselves to avoid waiting . We've been having ac issues for 4 years and since the owner has home shield, they have sent at least 14 incompetent fake experts that claimed to pressure test and diagnose the issues yet replaced the most expensive parts that weren't broken. finally home shield said replacement is necessary . Homeowner bought a new unit and unfortunantley incompetent installers from home shield installed it and news flash ,the botched it and house was still blazing when summer came around again. Fed up i paid a pro company(stokleys) out...read full review
My house had a gas leak on Heat furnace in the Attic and this company was assigned to me through my Warranty. I had requested Duct leak fix and Furnace Gas Leak fix. The Duck leak was fixed without any issues. However, they could not find gas leak on my furnace. I have a video of my house inspection which clearly showed the Gas leak. I also had Virginia Natural Gas person coming today and identify that leak within few seconds. I am not sure why the person that came from CasMech could not identify the leak. I reached out to them and I was told that they cannot resolve this issue and I have to reach out to my utility company to fix it. I was satisfied with the fix for Duct...read full review
Casmech was absolutely amazing. American Home Warranty gets zero stars, but Joe Casper and his team get an easy five stars. After AHW dropped the ball and fumbled just about everything, leaving us with no AC in 100 degree heat for a week and botching the communication with Casmech, Joe went out of his way at the end of a long, hot day to add us on. Within minutes, he had the problem diagnosed, fixed, and even gave us a quick lesson on condenser unit capacitors. Don't trust the one-star reviews...those are all problems with the home warranty crooks. Casmech is the real deal. Thanks Joe! Appreciate you.