About Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services offers fast and reliable plumbing solutions in Charlottesville, including emergency drain cleaning. The business is known for its expertise in fixing various plumbing issues such as sump pumps, toilet repairs, faucet replacements, garbage disposals, water heaters, and more. They specialize in drain cleaning, addressing clogs, sewer lines, and leaking or burst pipes. Customers appreciate the professionalism and courtesy of the technicians, with one technician named Will earning high praise for his knowledge and willingness to go the extra mile. The staff is helpful and responsive, often arriving promptly and taking the time to explain problems and solutions clearly. They also provide support with financing options. Roto-Rooter is available 24 hours a day for emergency plumbing needs, ensuring customer satisfaction and reliable service every time. Recent customer reviews highlight the quick response and thorough work of technicians like Shane and William, who resolve issues such as garbage disposals and burst water lines efficiently and professionally. Will is especially appreciated for his friendly demeanor and detailed explanations, making customers feel confident and well-informed about the work done.
RRooter is my go to when I need plumbing work. Sheila was very nice and sent Will out ,didn't have to wait for hours before anyone showed up,he was very nice and professional, and does a great job I feel as if he's family now, I have used the business a few times in the past year and I will continue. Thank you guys again!
Charlie (the owner) was amazing and the tech he sent out (whose name i cant remember) were seriously outstanding! They completely saved our ass when we had a drainage backup at our place of business.
They showed up immediately, walked us through everything they recommended and explained the process and reasoning behind all they did. Friendly, straightforward, and fully competent!
I recently had a plumbing issue at one of my rental units and had a great experience with Roto-Rooter in Charlottesville. They were extremely responsive from the beginning, maintained great communication throughout the process, and even called me a few times to keep me updated when they were running late, which I really appreciated.
The technician was very attentive, knowledgeable, and took the time to explain everything in detail without making me feel rushed. The work was completed properly, and everyone I dealt with was respectful, professional, and friendly.
It’s hard to find companies that combine good customer service with quality work these days,...read full review