About Coversafe - Automatic Pool Cover Installation, Maintenance, and Repair
CoverSafe is a company that provides service, installation, and repairs for all brands of automatic pool covers. They maintain a stock of common replacement parts to ensure quick repairs. Customers praise the company's knowledgeable and dedicated team who efficiently fix various cover systems. The staff at CoverSafe are not only professional but also genuinely caring, taking the time to understand specific requirements and offering tailored solutions that exceed expectations. CoverSafe offers excellent and professional preventative maintenance services to help keep pool covers looking good, operating smoothly, and lasting longer. Customers appreciate their responsiveness, promptness, and courteous service, from initial inquiries to completing the service call. Many find CoverSafe to be the best choice for automatic pool cover service and highly recommend them. The company has set a new standard for customer care and professionalism in their industry, handling complex situations with ease and maintaining a positive attitude. Customers have expressed confidence in working with CoverSafe, highlighting the fantastic job done by their technicians.
Cover Safe’s Service Technicians Pat and Mike, from the Havertown, PA Office, were very thorough with their repair of our small pool cover split. They took the time to explain what was done & to make certain I understood. Both Pat & Mike performed an annual preventative maintenance service earlier this year with the same amount of attention to detail, technical expertise and attention to customer service satisfaction. It is because of this quality of service that I plan to continue with Cover Safe
We’ve been using them for 7 years and have yearly maintenance for our cover. They are prompt and on time. Our tech today, Robert Fannin, was professional and courteous. He did an amazing job cleaning out cover and doing the maintenance needed. Even cleaned our pool pump for us because it was running continuously. Even though that didn’t work, and chances are we just need a new one, he went out of his way to do try to fix it. Thanks Robert! Katie, the coordinator set everything up smoothly for our scheduled maintenance day today. I didn’t have to call and schedule which was great. Once we paid our yearly maintenance fee, she emailed a confirmation of appt day and also communicated with me prior to Robert arriving today, regarding extra requests I had asked for. Thank yall!
The technicians did a great job servicing our cover. The couldn’t have been any nicer I would highly recommend and will be using them again.