Impossible to get in touch with anyone to pay an invoice - their website link does not work, the link on the invoice does not work, the phone line hangs up every time I try to call. NVRC I have logged all attempts to contact you - guess you don’t want to get paid.
Apr 2025
Incompetent front desk: complete disregard to privacy. loudly using my name and reviewing my medical information in the lobby in front of everyone. Rude and hurried ultrasound technician.
Dec 2023
The young woman on the phone was rude and quickly lost her patience trying to explain their process to me, which still doesn't make sense.Edit. So I ended up calling again in the morning, and scheduled an appointment for a CT scan. I have to be honest, the facilities were top notch, and the medical staff were so, so kind. I was in and out in 15 minutes. Also the young woman receptionists was much nicer in person vs. when she was on the phone at the end of the day with nobody else but us to judge the interaction. I'll update it from 1 star to 3 solely for the lovely technicians.
Impossible to get in touch with anyone to pay an invoice - their website link does not work, the link on the invoice does not work, the phone line hangs up every time I try to call. NVRC I have logged all attempts to contact you - guess you don’t want to get paid.
Incompetent front desk: complete disregard to privacy. loudly using my name and reviewing my medical information in the lobby in front of everyone.
Rude and hurried ultrasound technician.
The young woman on the phone was rude and quickly lost her patience trying to explain their process to me, which still doesn't make sense.Edit. So I ended up calling again in the morning, and scheduled an appointment for a CT scan. I have to be honest, the facilities were top notch, and the medical staff were so, so kind. I was in and out in 15 minutes. Also the young woman receptionists was much nicer in person vs. when she was on the phone at the end of the day with nobody else but us to judge the interaction. I'll update it from 1 star to 3 solely for the lovely technicians.