DMV Renovation is a general contracting company with more than 20 years of experience, specializing in home remodeling projects such as kitchens, bathrooms, basements, and full-home renovations. The company is committed to ensuring that their clients' renovation projects are completed on time, on budget, and to the highest standards of quality.
One client who had a positive experience with DMV Renovation was impressed with the company's professionalism and follow-through, especially when dealing with a challenging situation. The client had initially contracted with an online design company who hired DMV Renovation, but the design company made several mistakes that caused the project to take around 10 months to complete for a small bathroom renovation. However, DMV Renovation went above and beyond to get the job done, even purchasing materials at their own expense to keep the construction moving forward. The client was impressed with the quality of the construction, including the beautiful tile work, and the respect shown for their home during the process. Despite the challenges, the client stated that they would definitely hire DMV Renovation again.
Another client had a mixed experience with DMV Renovation. The initial scope of their project, which included a small kitchen renovation and the replacement of floors, cabinets, countertops, and other elements, was quoted at around $19,000 by Martin and Tony. However, as the project progressed, the cost quickly increased to around $30,000, as the cost of quartz countertops and cabinets had been significantly underestimated. The client also experienced issues with the planning and material ordering process, including late meetings, lack of guidance on floor selection, and errors in cabinet orders that had to be addressed by the project manager, Estiven.
Despite these initial challenges, the client praised Estiven's work as the project manager. Estiven was described as a "superb and hard-working" professional who was also a skilled designer and construction worker. Estiven's crews were also praised for their punctuality, hard work, and respectful behavior. Estiven was able to adapt to the client's changing requests and generate detailed change orders and scopes of work. He also skillfully rectified issues that were not of his own making, such as the mis-ordered and mis-delivered cabinets and the client's poor choice of flooring material.
The client was so impressed with Estiven's work that they added a significant amount of additional scope to the project, including the replacement of all hardwood floors, insulation and refinishing of closets, and the installation of ceiling fans and new paint. Estiven was able to handle this expanded scope seamlessly, with the new work integrated into the initial project timeline.
Overall, the reviews of DMV Renovation suggest that the company's performance can vary depending on the specific team members involved in the project. While the client who worked with Estiven had a largely positive experience, the other client faced significant challenges with the initial planning and material ordering process. However, DMV Renovation's commitment to quality and customer satisfaction is evident, and the company's ability to adapt and overcome obstacles is a testament to their professionalism.
