Hadeed Carpet Cleaning, Inc. is highly praised for their excellent service and quality results. Customers have had great experiences dropping off rugs at their Alexandria location, where the staff is described as polite, knowledgeable, and responsive. They consistently deliver outstanding cleaning, even on antique and silk rugs, making them look like new. The company offers discounts and is easy to deal with, providing clear communication and smooth pickup and drop-off processes. Customers appreciate the thorough cleaning and care taken with their belongings, as well as the personable customer service. While some minor fraying may occur, overall, Hadeed Carpet Cleaning, Inc. is trusted for top-notch work and a pleasant experience, with many clients already scheduling additional services.
I had the pleasure of meeting the owner himself, Mr. Hadeed, today! I didn’t end up needing the carpet cleaning service, but the customer service and professionalism I received were exceptional. It says a lot about a company when they treat you so well even when you don’t make a purchase.
I would definitely recommend them to my friends and family and will keep them in mind for future needs!
We've used Hadeed for 20 years so when we had a kitchen sink overflow, they were my first call. Our rugs were covered with black bio slime including black footprints from the cleanup. All our rugs were picked up 9 am the next day and fully restored. The best part is that their cheerful crew lay the rugs and pads back down so quickly and expertly. Excellent customer service, show up on time, and are easy to deal with. They always call with an estimate and a photo of the rug before they treat it. I recommend having them cut real rug pads - walking on our rugs feels better and they don't slip around. On other occasions, we've had repairs or disinfecting from dog accidents… read full review
Hadeed recently cleaned 3 oriental and 1 contemporary rugs for us and did an excellent job at a fair price. Arranging pickups and deliveries was very easy -- they provided an estimated time window, then called 10-20 minutes before arrival. The team that removes and reinstalls the rugs were efficient and courteous. Would not hesitate to use Hadeed again.
3206 Duke Street, Alexandria, VA 22314
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