About SERVPRO of Wichita Falls
SERVPRO of Wichita Falls is a damage restoration service that operates 24 hours a day in North Texas. They specialize in water damage cleanup and restoration, fire damage cleanup and restoration, as well as biohazard cleanup, including crime scenes and meth labs. They also offer decontamination of facilities for infectious control from viruses such as COVID-19. Their team is praised for being friendly, helpful, and professional. Customers appreciate how they keep clients informed throughout the process, answer questions, and ensure a smooth experience when dealing with insurance and other parties. For example, Robert was commended for his professionalism and helpfulness during carpet cleaning, which left carpets looking great and smelling wonderful. The duct cleaning service was highly appreciated, with customers noticing a significant improvement in air quality. In cases of emergencies like a ground floor flood due to a pipe break, Andrew and his crew responded quickly and performed their work efficiently. They explained each step clearly, from assessing the damage to removing carpet and drywall, helping to speed up the insurance claims process. Overall, SERVPRO of Wichita Falls is a trusted and reliable company dedicated to restoring properties and taking good care of its customers.
We recently experienced water damage in our home and reached out to Servpro for assistance. From the moment we contacted them, their quick response was impressive. They arrived promptly and immediately began assessing the situation. The team was not only professional but also incredibly friendly, which made a stressful situation much more manageable.
Their expertise was evident throughout the entire process. They worked efficiently and effectively to mitigate the damage and ensure our home was restored to its original condition. What stood out most was their commitment to customer service even after the job was complete. They provided helpful advice on how to prevent...read full review
Robert and Kenneth were punctual, helpful, and the service was cleaning my carpet. It hadn't been cleaned in about 9 yrs, but afterwards it looked as good as the day it was laid. I have pets, and it smells great! Thank you Robert and Kenneth!!
We love Servpro, and will recommend them to anyone and everyone. Today we had Robert and Tyler come out to clean our carpets and they were professional and timely as always! Got a call beforehand to confirm the appointment and they provided their ETA. Super friendly gentlemen and they got our floors looking brand new in a timely fashion. We are always satisfied with the service, especially for the price, and will continue to use Servpro as our preferred cleaners!