About SERVPRO of Wichita Falls
SERVPRO of Wichita Falls is a damage restoration service that operates 24 hours a day in North Texas. They specialize in water damage cleanup and restoration, fire damage cleanup and restoration, as well as biohazard cleanup, including crime scenes and meth labs. They also offer decontamination of facilities for infectious control from viruses such as COVID-19. Their team is praised for being friendly, helpful, and professional. Customers appreciate how they keep clients informed throughout the process, answer questions, and ensure a smooth experience when dealing with insurance and other parties. For example, Robert was commended for his professionalism and helpfulness during carpet cleaning, which left carpets looking great and smelling wonderful. The duct cleaning service was highly appreciated, with customers noticing a significant improvement in air quality. In cases of emergencies like a ground floor flood due to a pipe break, Andrew and his crew responded quickly and performed their work efficiently. They explained each step clearly, from assessing the damage to removing carpet and drywall, helping to speed up the insurance claims process. Overall, SERVPRO of Wichita Falls is a trusted and reliable company dedicated to restoring properties and taking good care of its customers.
We love Servpro, and will recommend them to anyone and everyone. Today we had Robert and Tyler come out to clean our carpets and they were professional and timely as always! Got a call beforehand to confirm the appointment and they provided their ETA. Super friendly gentlemen and they got our floors looking brand new in a timely fashion. We are always satisfied with the service, especially for the price, and will continue to use Servpro as our preferred cleaners!
I would like to thank the entire Wichita Falls,TX ServPro Team for the lightening fast response and the fantastic job cleaning up the mess when part of my house was flooded due to a water line leak. I called in the morning and Zack, Jose, and Kenneth arrived right after the plumber cut off the water. I was in awe at how hard and fast they worked to remove the water, haul off the carpet and move all the furniture to set up the fans and dehumidifiers. Brandon and Cole did the daily follow-up visits to make sure everything was drying out. Everyone I talked to over the phone was courteous and I loved that ServPro worked directly with my insurance company. I am grateful...read full review
These people are wonderful , they came in and inspected everything and moved all the furniture from the room and boxed everything up. A few people came down, Tyler, Shawna and mathew came to move everything. Bradley and Kenneth inspected and set up the machines to dry everything up. Highly recommend.