Do not trust your care to this company. They do not listen to the patients concerns, will talk over them and proceed to argue with the patient and call them a liar. After 2nd aide who was supposed to come but did not although I waited all day, I received a call 5 days later for someone to come out. In front of insurance lady this company, a Susan, stated that the aide would be there next day..(who's name I knew as I was told she would be here at 10 next day) not sure how I knew who was supposed to come and when if I was a liar goodness! Never again
Aug 2018
I am a Licensed Social Worker who attempted to send a MEDICARE referral to this agency. I was met with tactlessness from the moment the phone was answered. This agency offers no PT or OT services, yet advertises as such: "At Home Care LLC was recognized and certified in 1997 by Centers for Medicare & Medicaid Services (CMS) as one of modern home-health care agencies which are scientifically measured and assessed to have high-quality home-health care services for promoting health and improving the quality of life." If they are prepared to be this unprofessional with a referral source, how will they treat my patient? I highly recommend you utilize another Home Health...read full review
Do not trust your care to this company. They do not listen to the patients concerns, will talk over them and proceed to argue with the patient and call them a liar. After 2nd aide who was supposed to come but did not although I waited all day, I received a call 5 days later for someone to come out. In front of insurance lady this company, a Susan, stated that the aide would be there next day..(who's name I knew as I was told she would be here at 10 next day) not sure how I knew who was supposed to come and when if I was a liar goodness! Never again
I am a Licensed Social Worker who attempted to send a MEDICARE referral to this agency. I was met with tactlessness from the moment the phone was answered. This agency offers no PT or OT services, yet advertises as such: "At Home Care LLC was recognized and certified in 1997 by Centers for Medicare & Medicaid Services (CMS) as one of modern home-health care agencies which are scientifically measured and assessed to have high-quality home-health care services for promoting health and improving the quality of life." If they are prepared to be this unprofessional with a referral source, how will they treat my patient? I highly recommend you utilize another Home Health...read full review