Customer service at 1,000. Wow.
I was referred to Aristocrat Optix by the Austin Cartier boutique after a pair of my sunglasses broke and needed repair. I reached out to the owner, Michael, via email, and he responded almost immediately. After a couple of text exchanges, he offered to fix my sunglasses at no cost (just a handshake, which I happily agreed to!). I was in and out in under 10 minutes.
Their selection of sunglasses is top tier, too, so I will definitely be coming back to shop. What a great place with premium luxury products and an even better customer experience.
12/10 would recommend. Thanks, Michael! 😎
About ARISTOCRAT OPTIX - LUXURY EYEWEAR BOUTIQUE IN AUSTIN
Aristocrat Optix, located in Austin, Texas, is widely recognized as the leading choice for high-quality eyeglasses. The store offers an extensive selection of stylish and durable frames, with a focus on impeccable taste and personalized service. Customers consistently praise the professional and respectful service they receive, setting it apart from other optical shops in Texas.
The store has earned a reputation for being the best optical store in Austin, providing a true luxury service without any snobbery. The store's commitment to fair pricing and exceptional customer service has won the loyalty of many customers, who trust Aristocrat Optix for their high-end eyewear needs. Customers agree that the quality and service are well worth the investment, even if the glasses may be more expensive than alternatives.
Customers have described the service as "incredible," with the owners' warmth and genuine care radiating in every interaction. The selection and prices are praised, and the owners, Michael and Victoria, are known for their kindness, professionalism, and for taking the time to help customers find the perfect design of glasses that fit their needs and budget.
Reviews
This is our fave eyewear spot! They have the best selection and I like that it changes so frequently with designer stuff I can’t find anywhere else. Great customer service, hard not to love them!
I came in to get my lenses put into my new frame . Upon getting here Micheal let me know that my old lenses were actually off my prescription and ended up giving me new lenses for now price . 10/10 will be going back
Photos

Hours
Good to know
- walk-ins welcome
- accepts credit cards
- street parking
- dogs allowed
- open to all
- bike parking
Location
3636 Bee Caves Road Suite 210, West Lake Hills, TX 78746
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