I have been going here for the past 4 months after surgery on my femur. Caleb and Deborah have been really helpful and so far I see improvement. Theresa in the front desk on the other hand needs to do better with customer service. I feel she could be much nicer and professional dealing with patients. She has been rude to me multiple times but I choose to ignore it. And for this reason I am not able to leave a 5 star review.
About UT Health East Texas Rehabilitation Center
UT Health East Texas Rehabilitation Center provides exceptional physical therapy services with skilled and experienced therapists. Patients have achieved remarkable results in their rehabilitation, including learning to walk again after spinal cord injuries. The therapists are friendly, informative, and kind, making the rehabilitation process enjoyable and confidence-building. They work closely with patients to develop personalized treatment plans, addressing complex cases with patience and expertise. The center has earned high recommendations from patients, who appreciate the therapists' ability to make therapy fun and engaging while achieving significant progress. Staff are attentive, thorough, and genuinely care about each patient’s well-being. Patients have noted that therapists like Bret, Shannon, and Annemarie focus on individual needs to help meet goals, making the experience even more positive. Casey's professionalism and helpful attitude are especially appreciated, making this one of the best therapy experiences. With a team of dedicated professionals, UT Health East Texas Rehabilitation Center remains an excellent choice for effective and compassionate rehabilitation care.
Reviews
Had experience with both the Cardiac Rehab unit (9 weeks, 27 visits), and the ER. Both departments were excellent. Staff were attentive, thorough, friendly and really seemed to have my best interests at heart. Questions were answered & time was taken, to insure I was well informed of treatments and any recommended follow-up.
Highly recommend..
I couldn't be more satisfied with my experience at the Henderson outpatient rehabilitation. C a s e y is beyond caring, knowledgeable, helpful, and professional! In all my years of having to have physical therapy, this is by far the best, most successful therapy I've ever had.
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Hours
Good to know
- accepts credit cards
Location
701 Olympic Plaza Circle, Tyler, TX 75701
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