About 1st Call Restoration
1st Call Restoration is a family-owned and operated business serving the greater East Texas area. With over 10 years of experience and a team of certified professionals, they offer a range of restoration services, including water damage repair. The company prides itself on providing prompt and personal service, with a 24-hour emergency response and an average response time of 40-90 minutes. Their state-of-the-art equipment and three office locations help them efficiently handle various restoration needs. Clients have praised 1st Call Restoration for their knowledge, professionalism, and ability to make a stressful situation less overwhelming. They highlight the team's clear communication and willingness to address concerns, ensuring a positive experience. The staff, including Samantha, Grant, Ron, Rosie, and Eddie Dang, are known for their caring and respectful approach. Customers appreciate their support, detailed explanations, and the pride they take in their work. Many have expressed gratitude for the company's help during difficult times, and highly recommend their services.
So incredibly grateful for Aaron Rodgers. We got first calls restorations number from our real estate agent who cares deeply about her past homebuyers. (Jennifer Cox) He was candid, caring, respectful, and kind. When things happen with your home, it feels overwhelming sometimes. And just knowing that someone else has got our back, and will be there,is a blessing. Thanks again Aaron!
We have had 1st call come out on multiple times due to the poor construction of our building and it floods very easily. They are always real quick to come right over and begin the clean up process. They are very attentive and follow up service is pretty top notch! They do go over and beyond to help us have our office back to normal. I would highly recommend them for any of your restoration services.
I love the 1st call team!