About USA Air Conditioning and Heating
USA Air Conditioning and Heating is an honest company with amazing staff and techs who explain everything in detail. They have great personalities and are always courteous, whether giving good news or bad news, and they do not try to force anyone to buy anything. The service includes staying in touch the entire time, keeping customers updated on appointment scheduling, and letting them know when they are on the way. Issues are fixed quickly, and all communication with the warranty company is handled for the customer. The staff explains what went wrong and what was done to fix it. They are professional and friendly, providing the best options for replacing aging HVAC systems, keeping customers informed throughout, and offering great finance options with CPS rebate submission assistance. They even make the trip out to areas like Median Lake and Canyon Lake without hesitation, offering options with no pressure and fixing problems within an hour when parts are on the truck. The company is highly recommended for all cooling and heating needs, with updated energy efficient systems and wifi to top it off.
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SA Cool Zone was sent out through my home warranty, and I couldn’t be happier with the experience. They stayed in touch the entire time, kept me updated on appointment scheduling, and let me know when they were on the way. The issue was fixed quickly, and they handled all communication with the warranty company so I didn’t have to deal with them myself. They also took the time to explain what went wrong and what was done to fix it. I would use them again even without the warranty, excellent service all around!
Our home warranty company (AHS) sent SA Cool Zone out to our home last month. I’ve had problems in the past with some of AHS contractors so I looked them up and was honestly a little nervous based off the past reviews.
However, I was pleasantly surprised. Karla and Bobby were great, friendly, and fast. They came out to Canyon Lake Thursday for the initial diagnosis and were back by Tuesday with the part in hand and got the AC fixed within an hour. We’re happy with the service, thank you!
SA Cool Zone, LLC serviced our central HVAC, diagnosed the problem and had us up and running again. I would highly recommend them for your HVAC service and maintenance needs.
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday Closed
Sunday Closed
506 Heavenly Sky, San Antonio, TX 78260
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