About Physician Care Centers - Westover Hills
Physician Care Centers - Westover Hills offers comprehensive primary care services to the San Antonio community. The clinic has received mixed reviews from patients. On the positive side, many patients report prompt appointments, respectful treatment, and a friendly receptionist staff. Certain providers, such as Felicia Macias, NP, and Domingo, NP, have received praise for their personable and knowledgeable care. Patients appreciate how Felicia took the time to listen and address health issues, making them feel better and prompting them to schedule their families with her. Domingo is noted for being caring, respectful, and attentive, valuing patients' concerns and staying updated on medical practices. However, some patients have experienced frustration with long wait times for calls and appointments, as well as dissatisfaction with new staff. Despite these issues, the clinic has made efforts to address patient concerns and improve their overall experience.
Domingo, NP is always so attentive to my needs and my concerns. I really appreciate him taking the time to listen to me and is always so quick to answer my questions. Definitely recommend him!
Ms. Felicia Macias, is truly exceptional. From the moment I met her, she made me feel comfortable, heard, and valued as a patient. She took the time to listen to my concerns, thoroughly explain everything, and ensure I understood my treatment plan.
Felicia is knowledgeable, compassionate, and genuinely cares about the well-being of her patients. She never made me feel rushed and answered all of my questions with patience and professionalism. Her attention to detail and dedication to providing excellent care gave me complete confidence in my healthcare experience.
Providers at this location are amazing. Front office staff not so much!
Also it's frustrating to have to leave a message every time and have someone call back instead of someone picking up the phones! This is one of the only Dr offices I've dealt with that do this.