About O'Krent Floors
O'Krent Floors is a family-owned and operated flooring retailer that has been in business for 5 generations. They have the largest showroom in Texas and are known for their exceptional service, warranties, and overall customer experience. Recent customers have highlighted their wonderful experiences with O'Krent Floors. One customer praised the team for their fantastic job and ability to meet short timelines while accommodating all needs. Another customer mentioned that the entire process was simple and straightforward, with knowledgeable staff guiding them from product selection to final installation. A customer noted that Russell, their sales representative, was very helpful and worked within their budget to replace the pastel blue carpet in their 1970 townhome. They appreciated not feeling pressured to spend more than necessary. The larger LVP samples provided made it easy to match with existing ceramic tiles, resulting in a great final look. The showroom is large, clean, and well-organized, offering a good selection across different price ranges. Customers have also complimented the professionalism of the staff and the quality of the installation. Even when their floor required more preparation than expected, the installers were communicative and took great care in moving and replacing furniture. They were able to fix creaking stairs, making them feel more solid. In summary, O'Krent Floors offers a wide range of flooring options, exceptional customer service, and accommodating approaches to installation and post-sale services. Their commitment to addressing customer concerns and delivering high-quality products and services has earned them positive reviews from satisfied customers.
We had a great experience with O'Krent Floors from start to finish. Mike was our sales rep and was very helpful explaining different material options and getting the project rolling. Dillon and his crew did the actual install and completed the entire project on time while still taking care of all the small details that make a big difference. We would use this company again and highly recommend them to anyone looking for new floors.
I had a good experience. I live in Dallas and was looking for some discount flooring. Michael let me know it was unavailable.
Always a pleasure to work with Jason, Margie, and the entire O'krent team. They are very diligent and meticulous in providing a phenomenal service experience.