Jennings and Ratliff Dentistry

Jennings and Ratliff Dentistry is a business dedicated to providing high-quality dental care, with a goal of creating a memorable and enjoyable experience for their patients. The staff is known for being welcoming, compassionate, knowledgeable, and professional. One patient has been going to the dentistry for over a decade and appreciates their knowledge, professionalism, and consideration for the patient's comfort and concerns. They also mention that the dentistry makes sure to provide the best dental experience possible. Another patient highlights the kindness and patience of the dentist, who explains procedures in detail and genuinely cares about their patients. They are impressed with the professionalism and dedication of the staff and would recommend the dentistry to anyone. However, there was one negative experience with the office manager regarding a misunderstanding about an appointment. The patient mistakenly thought it was their daughter's appointment instead of their own, and when they tried to resolve the issue, the office manager was described as rigid, rude, and unwilling to listen to the patient's explanation. The patient felt that the office manager was unaccommodating and unprofessional in their handling of the situation. In summary, Jennings and Ratliff Dentistry strives to provide high-quality dental care with a focus on patient comfort and professionalism. While most patients have had positive experiences, there was one instance of poor customer service from the office manager.