Tech came out, concluded just the coil needed replaced, no need to replace the air handler.
Then, the front office proceeded to tell the home warranty company the whole system needed replaced, with modifications that aren’t covered.
We recorded the interactions, and shared with home warranty
Warranty company confirmed improper repair recommendations.
About JD Air conditioning of texas
JD Air conditioning of Texas has been a trusted presence in San Antonio since 2011. This team of air conditioning contractors offers expert service and reliable solutions for all cooling needs. They provide installation, repair, and maintenance services, ensuring a comfortable indoor environment. The team is committed to quality and customer satisfaction. Technicians are knowledgeable, efficient, and honest, taking the time to explain issues and solutions. They are equipped to handle any challenge, providing outstanding service and demonstrating true integrity, accountability, and professionalism. The team is dedicated to helping residents and businesses stay comfortable, and their experienced professionals are available to handle any air conditioning need. With a focus on quality and customer satisfaction, JD Air conditioning of Texas has been helping people stay comfortable for over a decade. They are professional from start to finish, taking their time to diagnose problems and making sure the job is done right. Their team is sincere, knowledgeable, and doesn't rush through the work, bringing quality and honesty to the service.
Reviews
Zero Stars Do not do business with these people. I was stuck with them because of home warranty. The technician showed up said they knocked on the door but never did. My dogs would have heard him. He said he rang the doorbell. The point is why couldn't the technician at least call. The guy just sat in his truck the whole time avoiding work is my guess.
Dan provided outstanding service and demonstrated true integrity, accountability, and professionalism. Although he was running behind schedule, he kept us informed and never made us feel rushed.
He took the time to explain and demonstrate exactly what was wrong with our AC system, making sure we understood the issue and our options. His honesty, knowledge, and attention to detail gave us confidence that we were receiving the right solution.
I highly recommend Dan to anyone needing HVAC service. Great technician and an even better person.
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Hours
Location
2537 Boardwalk Street, San Antonio, TX 78217
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