Mar 2026
Excellent experience overall, easily one of the best service experiences I’ve ever had.
From the very beginning, Mike and Sandie made me feel like family. Sandie has an incredible phone presence, and it’s even better in person. Mike was just as impressive, within five minutes of talking with him, I felt like I had known him for years.
What really stood out is how genuine this team is. They’re down-to-earth, highly knowledgeable, and clearly focused on building real relationships rather than just completing a job. Every interaction felt personal, meaningful, and professional.
The installation crew was exceptional, hardworking, humble, efficient, and respectful. Derek, in particular, stood out. He was straightforward, focused, and always took the time to answer any question without hesitation or judgment.
The quality of workmanship was truly top-tier. I’ve never seen this level of care from any installer or service provider. The cleanliness during the removal of my old HVAC system was impressive, and the installation itself was almost artistic, every detail handled with precision and pride.
It’s clear this team stands behind their work and takes ownership of everything they do.
I not only purchased equipment through them, but I’ll absolutely be trusting them with all future maintenance and service needs.
Without any reservation, I highly recommend Derek and Dilmak Heating and Air Conditioning to anyone looking to improve the comfort and quality of their home.
