This is my second time at this location and both times the front office lady was so rude. She is the older white lady that dusts in the middle. I came in today as a walk in. As I was walking in there was a disabled woman who could barely walk on her own walking in. It took her a good while to get to the door. By the time she made it to the desk the woman at the front was already telling her she couldn’t get seen. She didn’t even let her sign in. I wish I could tell you the whole thing but to much to write. I had to tell them to at least ask the dr to see her because she obviously needed help. All I’m sayin is be a nicer human being to other human beings. I hope… read full review
About CentroMed Noemi Galvan Eling Clinic
CentroMed Noemi Galvan Eling Clinic is known for its excellent medical team, especially the pediatricians, who are described as kind, patient, and attentive to concerns. Many families feel secure in the care provided and appreciate the nurses' sweet interactions with children. Patients have had positive experiences with doctors like Dr. Lora, Dr. Bassali, Dr. Molina, and Dr. Osuji, who are recognized for their professionalism and ability to listen to patients. However, experiences with the front desk staff are mixed; while some staff members are helpful and friendly, others, like Mrs. Mary, have been reported as rude and unprofessional. Additionally, there are ongoing concerns about respect for appointment times, with some patients experiencing significant delays. Although wait times can be an issue, many families have expressed gratitude for the care they receive and feel comfortable reaching out to resolve any misunderstandings or issues. Overall, while the medical care is highly regarded, the office staff's service still has room for improvement.
Reviews
Khaliah at the front desk is so helpful and such a sweetheart! My mother came here today and didn’t have the best appointment, but thankfully Khaliah made it better and showed her so much empathy and compassion. She was also able to quickly accommodate her and reschedule her for a doctor’s visit for a later date. Thank you so much to her!!
Pediatric doctor always let me wait for so long . She never on time with appointment. The front desk staffs are also . Service very bad. I’m thinking about change new pediatric doctor
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Hours
Location
5542 Walzem Road, San Antonio, TX 78218
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