About Beyond Wow Plumbing & Drains
Reviews for Beyond Wow Plumbing & Drains
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: ClosedSunday: Closed
Beyond Wow Plumbing & Drains has been a trusted family-owned business serving Round Rock and surrounding areas since 1980. Known for their emergency plumbing, drain cleaning, leak detection, and water heater services, they pride themselves on transparent pricing with no hidden fees. With over 45 years of experience, the team guarantees customer satisfaction on every job. Reviews highlight the company's efficient service and knowledgeable staff. Customers appreciate the thoroughness and professionalism of their plumbers, who provide clear explanations and valuable tips to prevent future issues. Quick response times are frequently noted, with many customers experiencing service within hours of their call. For instance, Zen Gonzales and Jason received particular praise for their prompt service and detailed video proof of repairs. The company also offers a membership that customers found beneficial, saving money on various services. Whether it’s fixing a clogged sink, replacing toilets, or tackling more complex plumbing issues, Beyond Wow Plumbing & Drains consistently earns high ratings and recommendations for their excellent service and commitment to customer care.
Have had different folks from Beyond Wow help us out at our house on various different issues for the past several years and we always find that they provide helpful (and efficient!) service, and great tips that help us to hopefully minimize our need for “emergency” services in the future. Zen Gonzales was here today and had to try several different tactics to resolve today’s issue, but ultimately got the job done well, and did a thorough review of all other waterways in the house to make sure there wasn’t anything else he needed to address while here. We trust Beyond Wow and will continue to use them in the future.
I’m very impressed! We had a clogged kitchen sink and Zen showed up to help less than 2 hours from the time we called. Then Jason arrived, and they fixed everything quickly and even showed video proof of the pipes before and after the service. Wow! I called 3 plumbers before I found WOW on line, and the next time I need someone, you better believe they’ll be the first place I call.
We got all our toilets replaced and we had great service from Andrew! One of the toilets (a Kohler, fresh from the box from Home Depot) had a faulty valve thingy that made the water keep filling the tank nonstop. I was worried we’d have to stop the service or return the toilet but Andrew called his supervisor and they fixed it no charge! Fantastic! (I called Kohler and got a replacement piece for the future 😑).
Beyond Wow did amazing! I will add that they have a membership, which we were upsold on prior to service. We did move forward with it though because it actually saved us money on this project and another piece we needed (outside spigot replaced). So...read full review