About Baylor Scott & White Clinic - Round Rock 425 University
Baylor Scott & White Clinic - Round Rock 425 University is an outpatient facility that offers a range of medical services in a welcoming environment. Patients can schedule routine or urgent appointments, including Saturday extended hours, by calling the clinic directly. The clinic is part of Baylor Scott & White Medical Center - Round Rock, ensuring access to comprehensive healthcare. Patients have praised the doctors for their thoroughness and care. Dr. Wu and Dr. Shobassy, a gastroenterologist, received positive feedback for their professional and attentive approach, which left patients feeling well cared for. Similarly, Dr. Olga Szalasny, a rheumatologist, was highly appreciated for taking her time with patients, listening carefully, and doing thorough investigations. One patient shared how her detailed work, including ordering an MRI despite normal blood tests, led to a diagnosis that significantly improved her quality of life. Patients feel confident in her expertise and appreciate her dedication to understanding their symptoms. The clinic’s dermatology doctor, Dr. Tee, was described as thorough and sensitive, providing clear explanations and helpful advice, leading to strong recommendations for his care. Staff members also received high praise for their kindness and professionalism, especially in helping with paperwork and check-in processes. However, some concerns were raised about the screening protocols, especially during COVID-19 precautions, with issues such as equipment checks and inconsistent screening times. Despite this, the overall patient experience at Baylor Scott & White Clinic - Round Rock 425 University is characterized by attentive doctors and helpful staff committed to quality care.
Went to Dr. Olga Szalasny for Rheumatology-
She takes her time with her patients AND yes that will mean a longer wait for you when you see her.
But it also means she is going to take her time to understand your symptoms and medical issues throughly to do her best in providing an accurate diagnosis.
I was having a lot of issues - chronic pain in my back and SI area, chronic fatigue, hot flashes, feeling feverish, etc.
My blood work came back normal - outside of a vitamin D deficiency. Given the areas of my pain and previous imaging from a different clinic, Dr.Olga ordered an MRI of my sacrum + SI joints. She could had dismissed me based on blood work and...read full review
I saw Dr.Tee at the round Rock clinic. Dermatology. He was thorough and explained things sensitively and thoroughly and gave me some helpful hints too. I would definitely recommend him to others. Great doctor!
5 STARS for S&W staff and docs.
1 STAR for SCREENING PROTOCOL.
My issue is with screening process upon entering due to COVID-19. Appt at 830a on Monday (4/13), we arrived at 820a. Battery in thermometer dead. It's MONDAY, the first day of the workweek. Equipment should be checked PRIOR or at a minimum, have ample backups readily available. Took almost 15 minutes for us to finally get upstairs whey they decided they couldn't find any batteries and just walked across to get the thermometer from the other side. During this time, they were allowing employees, unscreened, to go on thru.
Today, Monday (4/20) our appt was at 8a. We arrived at 740a. No one was there...read full review