Flooring near Roanoke picked by BestProsInTown
“I have used Southern floors for three jobs and all three were performed to high standards. They removed old floors and installed new, had them come back install some new style baseboards and finally a custom door. Love the fact that all the communication was with the owners.”
“I am happy with the end product, however I was not communicated with very well. I had to call to know if my carpet came in, had to call to get on their schedule, and was never given a confirmation that they were in fact coming when they said they would (I also had to call to confirm). Normally, I wouldn't need so many confirmations, but the carpet installation on the critical path to be able to move into my new home. They were also over an hour late for the install and I was the first of the day. All would have been totally fine if I was given a simple status update call. I understand they are a family owned business, but a call to update me would have been very much appreciated!
Installation looks great and they are definitely the most reasonably priced in the area.”
“Artisan did a great job! We needed epoxy coating an a porch floor. Another contractor refused the job over the phone because it was small & difficult. When I called Artisan, Dan answered the phone promptly & arranged to take a look the next day. He knew it was a tough project, but was willing to help me out & accepted the job and we had it scheduled in short order. He kept me informed as to when his crew would be there, with notification when they were on their way. He & his crew were diligent & certainly know their stuff. They explained the process fully and were done quickly, cleaning up thoroughly when they were done. The finished product is stunning. I'm not sure if any other contractor would have taken the project, much less doing such a great job. We are so pleased with the outcome & Dan and his crew!”
