About Nguyen Brothers Plumbing & Water Heaters Company
Nguyen Brothers Plumbing & Water Heaters Company is a reliable and professional plumbing service. They have a team of skilled plumbers who are knowledgeable, hardworking, and courteous. The company provides excellent communication, clearly explaining the repair process and options to their customers. They are thorough and efficient in their work, ensuring that the job is done right and the area is left neat and orderly. The team is also friendly and polite, making the experience smooth and respectful. The company's pricing is fair, and they take pride in their workmanship. They have handled various plumbing issues, including leak repairs, toilet replacements, faucet repairs, and water heater installations. Customers have appreciated their dependable service, professionalism, and attention to detail. The company is a great option for anyone needing reliable plumbing help, and their customers would gladly recommend them to others. Overall, Nguyen Brothers Plumbing & Water Heaters Company provides outstanding quality of service, making them a trustworthy choice for plumbing needs. Their team is dedicated to providing excellent service, and their customers have consistently had positive experiences with them.
i heard dripping in my walls and called for a plumbing check. They scheduled me very quickly and had plenty of flexible appointment options, which made the whole process easy. When chris arrived, he carefully inspected the pipes, listened to the water lines, and explained that the sound was normal water movement inside the plumbing and not a leak or broken pipe. he took his time, was not rushed, and made sure i understood what was happening behind the walls. He even drew a simple diagram to show how the pipes were routed and why the dripping sound could happen after water use. That extra effort really helped me feel at ease and showed he knew his trade. At the end, he...read full review
woke up and found we had no hot water, so it was clear the old gas water heater had finally quit after many years. at my daughter’s suggestion, i called a local plumbing company early in the morning, and by 8:30 a technician named chris arrived. he quickly checked the unit, explained the problem in simple terms, and got right to work. by 11:30, the old heater was removed, the gas line and drain connections were brought up to code, and the new water heater was picked up and fully installed. everything was handled smoothly, and we had hot water again the same day. the plumber was friendly, efficient, and easy to talk to, and the whole process felt well organized from...read full review
We called for help with our main sewer line after the toilets and bathtub started backing up. The person on the phone was polite and friendly, and while i expected a follow-up call to set the visit, a plumber arrived at our door within about 20 minutes. The quick response caught us off guard, but it was great to have someone come out so fast in Port Arthur. When the technician checked the plumbing issue, his communication style felt a little too relaxed at first, but he did begin looking into the drain and sewer problem right away. The next day, we still noticed some gurgling in the toilets, so the same plumber returned to inspect the line again and make sure the clog...read full review