White Rock Air Conditioning & Heating LLC is highly recommended by customers for its exceptional service and professionalism. The owner, Jimmy, is described as knowledgeable and honest, often going above and beyond to troubleshoot issues without pressuring clients into costly replacements. Many reviews highlight his prompt response times, with instances of same-day service and late-night availability. Customers appreciate his thoroughness in diagnosing HVAC problems, taking the time to explain repair and replacement options clearly.
The company has gained a reputation for fair pricing, with several customers noting that Jimmy's estimates were competitive and sometimes lower than those from other companies. Mary, who answers calls at the office, is praised for her quick responses and follow-ups, ensuring customer satisfaction. Overall, White Rock Air Conditioning & Heating consistently delivers fantastic service, with a friendly and helpful team dedicated to resolving any HVAC issues. Customers express confidence in their ability to handle all air conditioning and heating needs, making this business a top choice for anyone seeking reliable HVAC services.
Jimmy came out today and helped get our AC repaired . He found the issue very fast and got us back up and running with a cooled house faster than expected . Very honest and trustworthy guy. His rates are reasonable and I could tell he knows what he is doing. He was very knowledgeable by talking to him and answered every question I had. We were blessed to be referred to him by a family member that he taken care of in the past. 10 Stars if I could give it.
A strong recommendation for White Rock AC and Heating: Got the rec a few years back from a friend who’s used them for 20 years. The owner himself has been here before to get me up and running inside of 2 hours. One time he wouldn’t even let me pay since they’d been out recently. Can’t say enough about these guys. Last night I called at 7:30pm when I found out my upstairs wasn’t cooling and a holiday weekend was coming up. Was expecting a machine but the owner answered and had a guy here by 9am. The news wasn’t great about my 23 year old system but this outfit is first-rate and I don’t doubt them. Anyone even questioning their current HVAC situation should… read full review
When our A/C condenser finally bit the dust, we called White Rock Air Conditioning & Heating on the recommendation of a friend who had used their services and offered a glowing review about the owner, Jimmy. He personally came to the residence to diagnose the issue and we were extremely impressed with his professionalism, knowledge, and honesty.
Jimmy never pressured toward replacing the system. He took well over an hour to thoroughly troubleshoot the problem, isolating components and tracing wires back to each piece of the machinery to diagnose the issue and to be certain of which component had failed. He was optimistic about getting the system going and, failing that,… read full review
15330 Lyndon B Johnson Freeway Ste 405, Mesquite, TX 75150
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