Sally Beauty at 4505 S Medford Dr in Lufkin, TX offers a wide range of salon-quality products at budget-friendly prices. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, the store carries top brands like Clairol, L'Oréal, Wella, and Chi, providing customers with everything they need to achieve professional results at home.
The staff at Sally Beauty are known for their exceptional customer service. They are very kind and knowledgeable about the products they sell, and are always willing to assist customers in finding the right solutions for their needs. Even when they don't have a customer's exact shade of hair color, they help them find a suitable alternative.
One customer praised the store's personal shopper service, stating that the staff member they worked with, Angel T, went above and beyond to help them find the perfect product, even when the customer couldn't remember the exact name. The customer was impressed by Angel's patience, knowledge, and willingness to go the extra mile to ensure their satisfaction.
Overall, Sally Beauty is a one-stop-shop for all your beauty needs, offering a vast selection of high-quality products, exceptional customer service, and unbeatable value. Whether you're looking to spend $2 or $200, you're sure to receive the best service and find exactly what you need.
Store is clean and organized. The ladies are very friendly and know their products. I color my hair a lot and they always have good sales on supplies that you need. They make recommendations to help keep your hair healthy. One of the products they recommended has become a staple in my home.
I love Sally's. When you walk in you automatically have a personal shopper who can answer all your questions and help you find what is perfect for you. Customer service like that no longer exists anywhere else. Another important attribute is when a assistant doesn't know the answer to your question they admit it and try to find the answer. No one knows everything. Today I was helped by Angel T in the Lufkin store. She was amazing. She even stood with me and looked up items to see what I was looking for. At 1 point (as embarrassing for me to admit) I even said "The product Im looking for is a protein treatment and starts with an O". Seriously if that would have been me… read full review
I love Sally's. When you walk in you automatically have a personal shopper who can answer all your questions and help you find what is perfect for you. Customer service like that no longer exists anywhere else. Another important attribute is when a assistant doesn't know the answer to your question they admit it and try to find the answer. No one knows everything. Today I was helped by Angel T in the Lufkin store. She was amazing. She even stood with me and looked up items to see what I was looking for. At 1 point (as embarrassing for me to admit) I even said "The product Im looking for is a protein treatment and starts with an O". Seriously if that would have been me… read full review
4505 South Medford Drive Ste 101, Lufkin, TX 75901
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