About MyEyeDr.
The Vision Center, now part of MyEyeDr., offers a smooth and helpful experience for customers. The staff are professional, patient, and attentive in helping customers find the right frames and understand insurance options. Kevan Long is especially praised for being friendly, knowledgeable, and beyond helpful, making customers feel confident in their new frames. J.R. was very helpful in finding the perfect pair of frames, clearly explaining lens options and walking customers through the process, taking the time to answer all questions. Dr. Hernandez demonstrates great knowledge and passion, providing a thorough explanation of the exam and tests. The overall environment is calm, welcoming, and like a "spa for your eyes," making every visit a positive experience. Angelo was very helpful and professional, going out of his way to help with insurance to get customers the best comfortable glasses at a reasonable price. J.R. assisted in helping all six customers choose glasses and place their orders, walking them through each step and informing them of their options, making the process easy and quick. Dr. Brown is knowledgeable and caring, and the staff were quick and thorough in repairing customers' bent frames and completing an appointment the same day.
From the time we walked in at the office on Salisbury Ave until the time we left everyone was so friendly and very knowledgeable. Both my husband I saw Dr Fallin and JR helped us in Optical and was able to get our total price for glasses under what we usually pay elsewhere. We will be back for sure! I would definitely recommend MyEyeDoctor for your exams and glasses!
JR, was very professional and knowledgeable about frames, lens design &protection and warranty details. The process was simple and quick. I’m very satisfied with overall customer satisfaction 💯
JR did a fantastic job making sure I selected the right glasses for my needs and did an excellent job explaining insurance and available benefits. Highly recommend this location and the service!