About Serenity Nail & Spa
Serenity Nail & Spa is a highly-recommended nail salon in Lubbock, TX, known for its clean environment and welcoming vibe. The business offers high-quality manicure and pedicure services, providing a relaxing and enjoyable experience for each client. The skilled nail technicians, such as Annie and Vincent, are praised for their exceptional work, attention to detail, and determination to achieve the desired design or shape. The salon welcomes walk-ins but recommends booking an appointment to ensure availability. While the majority of customers have had positive experiences, some recent reviews mention inconsistent service quality, with rushed procedures and minor injuries, which the management is encouraged to address to maintain their high standards and customer satisfaction.
I’ve been getting my nails done for over 35 years starting in San Antonio and now in Lubbock. I’ve been with some of the best nail techs and some who aren’t good at all. Annie has been doing my nails now for about 2 years and she does a great job every time.
I always get complemented when she does the cat eye. Lee is great as well.
Got my nails done my Vincent today! He did such an amazing job! Ive only been here twice but both times my nail techs have absolutely killed it! Love their attention to detail and determination to get the design/shape you want!!
Always welcoming and clean. Our girls and I have been going here for a while. They are very familiar with us, however, during our last 3 visits I feel like they have become somewhat careless and are always in a hurry because they are always busy. I enjoy getting my nails done here, but my last 3 visits were all done by the same nail tech. Done in such a hurry that she kept nicking my fingers/cuticles. This is very inconvenient for someone that has to use hand sanitizer several times throughout their entire day. I didn’t say nothing the first 2 visits when it happened. On the 3rd visit I mentioned it to her and it was somewhat “dismissed”. On a different note, our...read full review