Luca's Plumbing is highly regarded for its exceptional service and expertise in the plumbing industry. Customers appreciate the approachable and knowledgeable staff, who prioritize customer satisfaction by providing detailed explanations and honest estimates. The team is known for their fair pricing and quick response times, often offering same-day service. Clients have mentioned their comfort with the team's professionalism, as they adhere to safety protocols. With transparent solutions and competitive rates, Luca's Plumbing stands out for its commitment to quality and customer care.
Customers have praised the team's expertise and professionalism. They have been described as incredibly quick to respond, arriving promptly and efficiently solving problems. The staff takes the time to explain preventive measures and address all questions, ensuring clients fully understand the work being done. Clients have been impressed by the team's friendly and helpful approach, as well as their ability to exceed expectations with the quality of their plumbing services.
Above and beyond. I was extremely stressed because my water heater was leaking all over the floor and soaking the carpet. I called Luca's Plumbing in a panic, and Chris was amazing. He stayed calm, patient, and reassuring the whole time. He came out the same day, stopped the leak, and set up a hose to redirect the water so the carpets would not keep getting wet. The next day, Chris and Jonathan returned to install the new water heater. They were friendly, professional, and efficient, and they handled the plumbing work with no hassle at all. Everything was explained in simple terms, the install went smoothly, and the whole repair process was much easier than I expected.… read full review
kudos to Axel and Chris for helping me avoid a huge water bill when they found and repaired an underground leak near the water meter in Longview. i had already waited two days for another plumbing company with no clear arrival time, so i called Luca's Plumbing and was told they would come the same day, even if it ended up being late in the evening. A few hours later, they showed up, checked the line quickly, explained the problem in simple terms, and fixed the leak fast. the whole plumbing service felt smooth and well organized. they were friendly, professional, and easy to talk to, and they worked carefully around the meter area to make sure everything was repaired the… read full review
This review covers two separate plumbing service calls, so stay with me. It’s a longer read, but worth it. We had a toilet problem where the closet flange under the wax ring had turned soft from standing water over time. I first called one plumbing company and was told it would take major work, including breaking into the floor to reach the drain line, plus extra cost to repair the tile. Then my dad called company: Luca's Plumbing for a second opinion, and they explained there was another way to fix the toilet flange issue without tearing up the floor. The price was much more reasonable, around $150, which was a huge relief. I was in a tough spot because i’m not very… read full review
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
117 East Hoyt Drive Suite 8100, Longview, TX 75601
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