Imperial Plumbing is a highly-rated plumbing company known for its excellent customer service and reliable work. They respond quickly to calls, often providing same-day service. Customers appreciate their professionalism, clear communication, and fair pricing.
The company is equipped to handle a wide range of plumbing issues, from small leaks to major water damage. They offer thorough solutions, including addressing water damage and coordinating with insurance companies. Customers consistently praise the company's friendly and respectful staff, who treat their homes with care.
Had the pleasure of having both Toby and Ethan come out today for help on two shutoff valve installations on my bathroom sink. They were amazing and gave me great insight to the entire process. I felt reassured when Toby answered the phone and not an AI agent scheduler. Ethan did an awesome job on the two valves I failed to do which caused me great stress. With the amount of pipe he had to work with he nailed it. Quick response and even squeezed me into a slot earlier than scheduled
Toby came highly recommended from a friend and he didn't disappoint at all! The first and only call I had to make was not only answered right away and all my questions answered but Toby then offered to come out the next day which we were not prepared for but that was very impressive. Toby set up the visit for the following Monday and as promised they gave a two hour window and called me 30 minutes before arrival. Again, very impressed. Ethan gave me the call, he was working with Toby and they were very professional, on point, extremely detailed and gave us updates on everything they were doing. We just needed a pre-inspection but we know exactly who we are going to call… read full review
This was the third plumber I used to fix a problem and the first to succeed. They never overcharged me or pushed services. Since then I have had other issues pop up with successful resolution every time.
They clearly laid out my options and delivered, both timely and successfully. I have been very happy with this company in all ways so far. I couldn’t recommend them more.
171 South Railroad Street Ste 1, Lewisville, TX 75057
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