About Elite AC & Heat
Reviews for Elite AC & Heat
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 7AM - 12PM
Sunday: Closed
Elite AC & Heat is a trusted HVAC company known for its honesty, dependability, and kind service. They have great technicians, and customers highly recommend Travis for his expertise and thoroughness. The company understands home warranty rules and emphasizes the importance of unit maintenance, such as cleaning and filter changes, to ensure warranty coverage. Elite AC & Heat is recognized for providing prompt service, even on Saturdays, and can complete replacements in just three days. Customers appreciate the quick response times, especially during emergencies, and the efficiency in resolving HVAC issues. Recent reviews highlight their excellent communication and ability to address problems swiftly. For instance, Travis has been noted for his ability to troubleshoot effectively and provide clear explanations about the work done, which adds to the overall positive experience. Many customers express their willingness to choose Elite AC & Heat again in the future, showing their confidence in this family-owned business.
Had an issue with AC not cooling. Contacted Home Warranty to get fixed and was assigned to Elite AC & Heating. Elite was very quick to contact me and set up an appointment. Travis arrived and quickly fixed the issue with my unit. Added coolant and leak sealant to the system . Explained that this is what my home warranty requires to be done first. If the issue persists then I need to contact my home warranty to escalate to next level of service. Appreciated the detailed work and the clear explanation.
I wanted to make sure I came here to share my truly positive experience with Elite AC & Heat. It never fails; I discovered my thermostat was completely dead late on Friday night. After troubleshooting on my own I knew it was something beyond my skills, so I put in a work order with my warranty company. I thought I would have to wait and deal with the issue in the next week, but a nice lady from Elite called me early Saturday morning to ask if they could come out that day and I was elated! I was so glad it would not drag out and necessitate me having to take time off of work. Travis with Elite arrived a few hours later, he listened to me explain the issue and did his own...read full review
10/3/24 - **Update after 3+ Years: Elite A/C and Travis are Fantastic and Trustworthy**
I've had Elite A/C sent out through my 2-10 Warranty five times since 2023 to service my aging units, which are being upgraded part by part. Each experience has been excellent. They consistently arrive within 24 hours (usually the next morning), have the necessary parts on hand, and complete the repairs the same day, except once. And when the same-day repair wasn't possible, Travis clearly explained the situation and gave me realistic expectations, which he met!
I felt compelled to write this update because it's rare to find such consistently great home service. Good...read full review