About Joy Pools
Joy Pools has built a strong reputation for creating beautiful pools and providing excellent customer service. With over 20 years of experience, they have resurfaced pools and crafted stunning backyard oases. Customers appreciate the professionalism and dedication of the team, including project managers and crew members who are attentive and responsive during the construction process. From the initial design to the final touches, Joy Pools ensures a smooth experience, promptly addressing any questions and concerns. Customers have praised the outstanding communication from team members, including project managers and sales staff. Joy Pools is known for keeping projects on schedule, often passing inspections on the first attempt, which showcases their attention to detail and commitment to quality. Their work not only meets but often exceeds customer expectations. Joy Pools also excels in post-construction support, quickly handling warranty items and minor issues with care. The team is helpful, thorough, and prompt, ensuring every part of the process is smooth and satisfying. They stay on top of every detail, offering many options and top-notch design, which helps create exactly the pool customers envision. Overall, Joy Pools is highly recommended for anyone looking to build or renovate a pool. Their combination of skill, service, and customer satisfaction makes them a standout choice in the industry. Customers are especially impressed with their ability to design pools that look just like the computer models, even in areas with unstable ground. The team’s professionalism and dedication make the entire experience enjoyable and stress-free.
Joy Pools has built 2 of our pools, and we have been very happy with the building process, customer service, and maintenance. Their entire team is an absolute delight to deal with. Todd, Cyndy, Lydna, Diane, and the whole crew are very helpful, thorough, and prompt. They are extremely professional, have many options to choose from, stay on top of every detail, and are top-notch in design. I presented Todd with a couple of pictures to start with as ideas for our new pool and was amazed not only at how Todd quickly designed the perfect pool setting based on a couple of ideas, but I was also impressed that the computer design he came up with looked exactly like the finished...read full review
My fiance and I decided to build a pool, and after talking with Todd about everything we wanted, we sat down with Todd and Reed and they showed us the perfect pool for our backyard. Everyone we worked with was exemplary. They answered every question we ever had about the plans, the dig, the build, and the finished product. From top to bottom every one we talked to made sure to communicate as best they could with each requests we had. We were so pleased with the pool and we cannot recommend them enough to everyone we know that is interested in building their own custom pool.
We looked at 3 pool companies and picked Joy. They were not the lowest price and not the highest, but they were AMAZING to work with. Their pool designer Todd took our ideas and created and fabulous concept. Their builders then executed it flawlessly. Great communication and they always made sure they did what was right - not necessarily what was cheap for them. If you are looking to add a pool - I wouldn't go anywhere else. Reed, Terry, Diane, and Greg made us feel like we were their only customer.