Mountain Plumbing Products

Sep 2025

This drain from Mountain Plumbing Products was sold to me as 'oil rubbed bronze'. This is NOT oil rubbed bronze, but steel with brown paint. The paint flaked after a couple of months of gentle use.
This is already the second drain from Mountain Plumbing Products. The first, identical one was purchased by my plumber in a local plumbing store and the paint flaked after a few weeks. Mountain Plumbing products sent me a replacement and I had to pay my plumber again for the installation.
I contacted Mountain Plumbing Products for a refund, because a replacement with the identical faulty item does not make sense. I received the answer, that they would not process refunds,...read full review

Jun 2025

I bought an MT 100 soap dispenser that stopped pumping after 9 month's. I sent in the claim form with the invoice to Mountain Plumbing Supplies and never heard back. Contacted the so called customer service department (what a joke) no response by phone left message and via customer chat no reply. Basically I was screwed by the distributor who recommend them and Mountain Plumbing. There warranty is worthless, with all the other brands of plumbing supplies in the market place, why take a chance on a poorly run company with zero customer support.

Mar 2025

I highly recommend. I contacted Mountain Plumbing Products as my drinking water faucet was leaking. Emerson was willing to work with me until we the determined the parts needed. Faucet is fixed and I can say their customer service is top shelf.