Warby Parker Heights Mercantile offers a wide range of high-quality glasses, sunglasses, and contact lenses, including their own brand Scout. Friendly advisors and top-notch optometrists are available to help customers find the perfect pair. The shop provides convenient service, with quick and efficient assistance. Customers praise the knowledgeable and helpful staff, who go above and beyond to ensure a positive experience. The selection of frames is beautiful, and the store is clean, tidy, and decorated nicely. Prices are good, and many customers take advantage of discounts to buy multiple pairs. Staff members are known for being competent, professional, and very pleasant to deal with. The Heights store is a favorite spot for many, with visitors often stopping by when in the neighborhood, and they leave satisfied with their stylish new glasses. Shipping is also impressively fast, making Warby Parker Heights Mercantile a great destination for those in need of new glasses. Customers highlight the friendly staff, such as Mary, Teri, and Amanda, who provide excellent service, including adjusting, cleaning, and sharing useful knowledge about future service.
Had a wonderful experience here! Forgot to as for the associates name that helped me but she was so friendly and accommodating. I prefer this store over the memorial location since it’s bigger and staff are more attentive. Highly recommend coming here
I've had nothing but great experiences at this location, they have been my go to for glasses for more than half a decade and I have never had any problems or complaints, Mary and Fern have been exceptionally helpful with all kinds of concerns and issues I've brought into them, resolving it in mere minutes more often than not.
Mary at the Heights location was AMAZING!!! I stopped by a couple of times before finally deciding, and every single time she was incredibly kind, patient, and helpful. She has great taste, is so charismatic, and really took the time to help me narrow down my options without ever making me feel rushed.
I was able to try SO many different frames and variations, and she even helped me look through everything on the app so I could compare all my options. She made the whole process super easy and fun, and I left feeling really confident and happy with my choices. Truly the best!!!
645 Heights Boulevard Ste 2A, Houston, TX 77007
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