About MyEyeDr.
MyEyeDr. is known for its knowledgeable and friendly staff, who consistently provide pleasant experiences during visits. Patients appreciate the helpfulness of the team, especially when it comes to addressing issues like broken frames, which are often resolved quickly. The office environment is described as welcoming, with staff members like Claudia bringing energy and positivity to the experience. While some concerns have been raised about the quality of frames and lenses, these are often related to third-party providers and not directly to the in-office team. Overall, MyEyeDr. is recognized for its excellent customer service, although parking in the downtown area can sometimes be challenging. The focus remains on the dedicated staff who strive to ensure patient satisfaction.
My first time visiting from New York and the service was 12/10. Dr.Nguyen, Brandon and Monique were all excellent are providing effective and efficient service and helped me choosing frames. Highly recommended!
I was in Houston last week quite unexpectedly because of the last-minute stepping in for concerts I was called to perform. Urgently needed extra contact lenses for getting through the next days, and Dr.Marcaccio and Daniel were super friendly and helpful and eventually solved my problems:) All the concerts went super well, and I didn’t have to wear glasses on stage, thanks to MyEyeDr!! Made my first impression of Houston so pleasant:)
Love coming here every year to get my annual check.Dr. Nguyen is so kind and takes her time to make sure you get the right prescription. I’ve been seeing her since 2021, no pun intended. Brandon, the GM, is also super helpful when selecting frames and giving advice on the fit. Highly recommended!