About Koolpro
Koolpro is a family-owned business that provides residential and commercial indoor comfort, heating, ventilation, and air conditioning systems in the Houston metropolitan area. With over 23 years of experience in the HVAC industry, they offer professional installation by qualified personnel. Their team is known for being very professional, quickly identifying and solving problems with AC systems. Recently, Koolpro helped a customer whose upstairs AC unit failed during one of the hottest weeks of summer by bringing portable AC units while assessing the damage. Within three business days, they installed a new AC unit, restoring comfort. Customers appreciate the responsiveness and service orientation of the team, including William and his crew, who are competitively priced for the market. In addition to AC repair and maintenance, Koolpro has received praise for their year-long service agreement, which offers extra discounts when needed most. Another customer shared their satisfaction after having their evaporator coil replaced, highlighting a professional and efficient experience. Sebastian, a member of the team, was noted for his clear communication throughout the extensive maintenance plan, ensuring that the customer felt informed and appreciated. Koolpro is highly recommended for all HVAC needs.
My upstairs AC unit decided to go out on one of the hottest weeks of the summer! Koolpro was there bringing a couple of portable AC units while they assessed the air conditioner damage. Within three business days, they had a new AC unit installed and we were back up and chilling like before. William and his crew are very responsive and service oriented. They even price themselves competitively in the market. I highly recommend their AC service work as well as their year long service agreement. With that service agreement I earned extra discounts at the time I needed them most. Thank you, William & Janie and all your support team.
Excellent service and highly knowledgeable; I felt the difference immediately after they fixed it. I would certainly recommend them to anyone and will definitely use their services again.again
I recently had maintenance done on two of my A/C units, and I couldn’t be more pleased with the service. The technician was outstanding—professional, thorough, and extremely careful to protect my floors and carpet while working. He took the time to clearly explain each step of the maintenance process, as well as the costs involved for repairs. His attention to detail and respectful demeanor truly stood out. Equally impressive was the office manager. Due to family matters, I had to reschedule multiple times, and not once did I sense any frustration. She was always kind, professional, and incredibly accommodating. Her exceptional customer service gave me confidence that I made the right choice by enrolling in their protection program. I highly recommend this company for anyone looking for honest, reliable, and customer-focused HVAC service. Kindly, Patricia