Our family would like to express our deepest gratitude to Brookside Funeral Home – Cypress for the exceptional care and compassion they showed us during one of the most difficult times in our lives.
Under the circumstances, we truly could not have asked for a better experience. Funeral Director Alex Southwell and the entire Brookside team were phenomenal. From the beginning, they treated our family with genuine kindness, patience, professionalism, and care. They understood that we were grieving and did everything they could to make the process as smooth and comforting as possible.
Alex was especially wonderful to work with. He was attentive, compassionate, responsive,… read full review
About Brookside Funeral Home-Cypress Creek
Brookside Funeral Home-Cypress Creek has been serving the Northwest Houston/Cy-Fair area since 1997. This modern and well-appointed funeral home offers a welcoming atmosphere, featuring a chapel with natural light and a hospitality lounge for catered gatherings. The staff is described as easy to work with, sympathetic, respectful, and compassionate. Funeral services are held in a clean and organized environment, with amenities such as water and tissue boxes available. The business also provides memorial services, which received praise for their perfect execution, including the chapel, music, and flower arrangements. Customers have noted how kind and caring the staff is during difficult times. The process is handled with professionalism, and staff members like Denise and April take the time to answer questions and accommodate changes, ensuring a smooth and supportive experience for families. Overall, Brookside Funeral Home-Cypress Creek continues to provide a comforting atmosphere for those in need. Many reviews highlight the professionalism and kindness of the staff, with some mentioning how the staff handles funeral services with great care and attention to detail. The location is also appreciated for being very clean and offering a one-stop shop experience. The helpfulness of staff like Jeff, who is described as professional and knowledgeable, is also noted. The staff’s compassion and professionalism make this funeral home a trusted choice for families during their difficult times.
Reviews
We’ve unfortunately lost 3 family members in the past 6 years. We used Brookside Cypress every time. They are extremely courteous and professional. This last time, we used their chapel for our service. It went really well. Very nice facility. They went above and beyond, helping us through these difficult times. I highly recommend!
We couldn’t imagine celebrating our loved one’s life with anyone else. You can’t fake empathy for people, and we could really tell that our family and our loved one was valued. The process was very organized and straightforward, we were given many resources and check lists. The staff were so generous and personable while remaining professional and respectful. We got compliments from guests at the service over how nice the place was. The staff were easy to contact and were dependable.
Thank you Noah, Brad, Alex, Eric, and Mary.
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Hours
Good to know
- accepts credit cards
Location
9149 Hwy 6 N, Houston, TX 77095
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