Best Skin Care In Harker Heights

“I saw results from the first visit I had with Kelly! Now going into my fourth facial I can see how clear my skin is and has a glow to it. I’m so happy I made the decision to get my skin back to wear it had to me!“

“Shanae has not only beautifully sculpted my stomach and back area, she knows what I need for myself more than I do! From sculpting my body to finding the best skincare products for my skin, she is amazing! She truly has an eye and the art to get results for any body shape. Just today, she brought my waist from a 37 1/2 to a 34!! Go check her out for real!“

“I had a great massage experience with Palacios. I was very comfortable and relaxed with Melissa! Her experience and knowledge is reassuring. I really appreciate her willingness to continue learning!“

“The line work is absolutely amazing and they were extremely gentle the entire time doing both the pedicure and my nails. I absolutely loved the service and do plan to go back to them every time. I extremely love how everything turned out :)“

“I take great comfort in the fact that Rachelle is a Master Medical Aesthetician, with other certifications, this expertise and professional knowledge to better help in my skincare needs. Especially as I “mature”, yet through this, she guides me to what helps my skincare the best.
While the Spa is always clean and sanitized when I arrive, it is very comfortable and inviting, a refreshing spot to look forward to at appointment time. Rachelle has a way of putting people at ease, which helps me to relax and enjoy the procedure, even if it is something like laser hair removal, which makes it less painful in the more sensitive areas. Her care for her clients shows in the way she operates her business and treats each person as the individual they are. From how she greets you down to what your skincare needs are, she sees and hears you.“

“I love their customer, service, friendly environment, and excellent work. I love my nails.“

“Wonderful experience. The front desk clerk, was helped me navigate the iPad signing-in process. Kind doctor & the lady assisting the doctor.“

“I normally don't like writing reviews, but figured I might as well get this documented for others to reference if they experience a similar situation. Wife and I had accounts with this Harker Height ME location pre-COVID and canceled around the height of the pandemic. Even though I had established the account in Harker Heights, I had recently retired from the military and was working in the DFW area and utilized the ME locations there. When my wife and I did use the HH ME location we had no issues. Fast forward 5-6 years later, we decide to re-establish our account with the HH ME location in November 2024. From then up until today, we've been paying and only my wife has used a credit since. I've not used any credits and decided last week to book an appointment for Sunday (today / 18 May at 11:30am). Prior to booking the appointment, I did read several reviews which indicated that customers had experienced their scheduled appts being canceled at the last minute simply due to massage therapists not showing up, but decided to give this HH ME location a chance, since my wife had an appt a few weeks prior without issue. Yesterday morning I received a call from this location confirming that my 18 May appt was good to go. This morning I arrive approx. 10min prior to the appt, get checked in, and placed in the waiting room. About 5min after my scheduled time, the young female employee at the front desk came in to inform me that she was having difficulties in reaching my therapist. This caught me off guard as I would believe that this therapist would/should have been there in advance. About 15min later (20min after my scheduled time), I come out of the waiting room and confirmed that my therapist had still not arrived. Knowing that I was now experiencing what others had (based on the reviews I read), I immediately requested contact information for office & upper level management and left the premises, visibly irritated for having my valuable time wasted. I don't know if this is a systemic issue, but it is absolutely unprofessional and NOT the way to receive any positive feedback by word of mouth. I called the franchise owner approx. 10min after leaving this location, explained the issue to him, he explained that he had been communicating with the front desk employee about it as well, and later I received a text indicating that my appt had been rescheduled. Bad employees can destroy a business as people can start forming negative perceptions about any business based on that. Hopefully my upcoming rescheduled appt is a pleasant experience because I do plan to update this review, good or bad. In the meantime there needs to be some serious thought given & effort taken to identify and retain only the best employees at this location who want to do their job. We should not have to travel to the Temple ME location when there's one in our own neighborhood. Communication is key, so hopefully the communication had with this franchise owner rectifies what occurred today.

UPDATE (09/20/2025):
I'm only upgrading my initial 1-star review to 5-star because of my positive experiences with Ashley. Following my 05/18/2025 negative experience, my discussion with the manager, and reassignment to Ashley (a punctual/reliable employee), service has been commendable. I've been coming to appts at least once a month since May and Ashley is always on time. Her attentiveness and communication before & during the session have actually assisted me in identifying some areas that I have improved in for overall health and comfort. Each of the sessions I've had with her since May have started on time, been outstanding, and good professional feedback has been provided for each future session. Ashley is the type of employee that these establishments need to be more aggressive at finding more of. My experience with her has completely turned that May 18th disaster 180 degrees in the opposite direction...and that's a great thing!“

“Donny is the master! I get acrylic nails, he makes them exactly how I want them to look, natural. They are never too thick, misshapen or built too high. He is gentle, never burning me with the efile, even when I had a damaged nail. He gives me great advice for longevity and maintenance. He is never pushy to up-sell or move too far from my comfort zone. Donny is friendly. He is super chill when I come in with wrecked nails because I neglected wearing gloves while gardening or in the workshop. The salon is clean and bright. Plenty of parking.“

“I love going to Ulta! I came here this evening after I was bummed about plans being cancelled to find a roll on perfume. Paula was so helpful and made my evening! I appreciate the organization of the store and the kindness of employees like her!“