Massage Envy offers massage, skincare, and total body stretch services designed to promote overall well-being. Customers have praised the skilled therapists, highlighting their professionalism and ability to provide effective relief from tension. The staff has been commended for their excellent customer service, including appointment reminders and a welcoming atmosphere. The cleanliness and ambiance of the facilities have also been noted as positive aspects.
Recently, some customers have shared mixed experiences regarding appointment scheduling. One customer mentioned arriving for an appointment only to find their therapist had not arrived, which caused frustration. However, after discussing their concerns with the franchise owner, they noted improvements in service and the importance of good communication.
On a positive note, many have recommended Ashley for her exceptional skills. One customer described her as understanding and attentive, providing suggestions for stretches that promote health. Another remarked on her ability to relieve pain and stiffness, calling her a magician. Overall, customers appreciate the commitment to improvement and the value of finding reliable staff at this location.
Deep tissue by Brittney. I re-started my membership because of her. I booked an hour and wished I booked a 90 minute. She was very professional, and kind. My shoulder, and neck are so much better and no more stiffness. I'll be seeing her real soon! Also receptionist is super sweet and informative as well!!!
I have a recurring subscription for massages once a month. I appreciate and really benefit from the massages and all the staff there has been professional and kind. However; my preferred masseuse is Ashley. She takes care to relieve me off my tension and soreness. She is very skilled at addressing pressure points and leaves me feeling refreshed.
I meant to share sooner about my facial experience with Tabby. She was very knowledgeable and always explained what she was doing and its purpose. At the end, she took the time to write down a daily routine to follow as well as a facial schedule for optimal results. I never knew to wash my face for 2-3 minutes until she told me. My skin has never been more clear with fewer visible pores. I am so thankful for her expertise and am looking forward to seeing her soon!
300 East Central Texas Expressway Suite 200, Harker Heights, TX 76548
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