About New Image Salon Hair Nails Skin Care

New Image Salon Hair Nails Skin Care offers a variety of luxury services, including hair coloring, cutting, and facials. The salon has stylists with different strengths, and customers have reported mixed experiences. One customer had unfavorable outcomes with a stylist named Olivia, who did not achieve the requested hairstyle and left wet spots after rough blow-drying. However, after reaching out, the salon offered to fix the issue at no charge with a stylist named Jessica, who provided excellent service, attention to detail, and patience, resulting in a satisfactory reverse balayage and styled hair. Another customer, Shelia, consistently receives five-star service and feels grateful for Shelia's skill in maintaining her look and keeping her youthful. A third customer, Madi, is praised for her magical touch with colors, politeness, and detailed-oriented approach. Overall, the salon has stylists with varying levels of satisfaction, but the management shows a commitment to customer service by addressing issues and offering solutions.

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Reviews for New Image Salon Hair Nails Skin Care

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  • Feb 2025

    Molly: ⭐⭐⭐⭐⭐

    Molly is absolutely amazing! She made me feel so comfortable and brave during my big change, and I couldn’t be happier with the result. Her kindness, skill, and relatability set her apart—she truly cares about her clients. A well-deserved five stars for an incredible experience. Highly recommend! Look her up on Instagram and ask for her, you will be so happy!! @mollyleighhair

  • May 2024

    Olivia was my stylist. I found her on a facebook page. Went twice and didn’t like the outcome.
    Both times my hair wasn’t styled after being roughly blowdried. Still had wet spots left and just didn’t like going in public looking like that. First time I went my hair goal wasn’t achieved so I had to return a second time so it could get fixed. I showed inspo pics/videos and my hair looks nothing like them. Just really hate my hair. Do not recommend her at all.

    Update: Jessica reached out and offered to fix my hair at no charge. I was skeptical but loved the service, attention, patience, how nice and attentive she was, speedy but very experienced. She trimmed,...read full review

  • Mar 2024

    NEW IMAGE SALON BY SHELIA has an unbelievable amount of luxury services , she has mastered the art of coloring, cutting , and facials. Im ecstatic every time i go, I receive 5 star service thank you Shelia i'm so lucky to have you !! Your service and recommendation maintain my look and keep me looking young.

Hours

Monday: 9AM - 4PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 4PM
Sunday: Closed

Tips

price range: above average specialties: perms, coloring walk-ins welcome wheelchair accessible accepts credit cards good for kids private lot parking free wi-fi offers military discount bike parking

Location

New Image Salon, 126 E Texas St, Grapevine

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