About Arctic Air Company
Arctic Air Company is a trusted, family-owned HVAC specialist in Georgetown, TX. Reviews consistently highlight excellent, professional, and trustworthy service. Customers describe the owners and staff as great, helpful, and caring about running their business professionally. Many reviews specifically commend a serviceman for being prompt, thorough, and knowledgeable. He is noted for doing an excellent job, explaining everything clearly, and quickly diagnosing and solving problems, often saving customers tremendous cost compared to other companies. He has fixed shoddy work from other contractors and discovered issues causing unnecessary energy use. His straightforward and honest approach is highly valued. Customers report having fully trusted the company for years, signing up for regular maintenance plans to avoid inconvenient problems. The office staff are also praised for being extremely nice, professional, and flexible with scheduling. The overall experience is routinely rated 10 out of 10, with customers stating they have definitely found their HVAC company and highly recommend Arctic Air to everybody.
My experience with Arctic Air was top notch. Everyone was friendly and helpful. Getting an appointment within a reasonable time frame was easy (much quicker than with the company that installed the unit when our house was built) and when I needed to reschedule they were accommodating. I needed service on my 6 year old AC system that had a bit of water in the condensate pan.
They texted a reminder the day before and again when the technician was on his way. He arrived within the 2 hour window and was very polite and knowledgeable. His vehicle was clean and he left my house without a trace of him being there. There was no upsell or recommend unnecessary repairs and...read full review
Roumany Gerges came to replace a broken exhaust fan switch in our bathroom. He was fabulous! He was on time, friendly, professional, he did the job quickly. Arctic Air never lets us down. Have used them for HVAC system maintenance but this was the first time we used them for electrical. Definitely will use them again.
Scott was wonderful to work with, conscientious and reasonably priced. Thank you Artic Air!