Appliance Repair in Georgetown

“I purchased a Samsung top load washer and dryer 10 months ago from Samsung.com. I also purchased the extended warranty for two years just to be safe. Last Tuesday, my washer stopped working after three loads. For some reason, the drum was not spinning. It was making a horrible noise and not fully draining. I called Samsung to schedule a repair. Little did I know, I would have to call three times for the same issue only to have my service request CANCELLED without my authorization. Getting help from Samsung and Nisi-Ha (the company Samsung uses for warranty repairs) was like attaching false eyelashes with super glue. In theory it may work but NOT a good idea! I spent over an hour on the phone with two Samsung customer care representatives in which English was obviously not their native language. To make matters worse, neither of them understood that my machine was not even a year old. Enter Smartfix Services. I read the reviews for SmartFix Services on Yelp. I sent a message and received a response within less than 20 minutes. Amal and his partner arrived within the designated timeframe. He quickly diagnosed the problem and within less than an hour, my machine was working again! These guys are professional, they took the time to explain what needed to occur and how long it would take, and most importantly how much it would cost to repair the problem. I wasted over $200 on an extended warranty with Samsung. Smartfix Services, exceeded my expectations! The are honest, hard working, and dependable. I HIGHLY recommend this company! Thank you gentleman!“

“Chris did a great job diagnosing and repairing a wire connector that had melted through. Quick response and professional repair - highly recommend.“

“Great customer service, explained detailed of issue with a/c , part ordered installed. Highly recommended.“