NTMIC Sperm Lab

Mar 2023

I used them once…impossible to get on the phone they call back at the worst times…just answer the phone. I get it if it was once but it’s every time you call for multiple days. Obviously has no interest in business.

Mar 2023

Did not have a great experience here. I was referred here by my doctor for lab work. They will not call you back no matter how many messages you leave. You have to catch them by calling multiple times. Again, this was only for the lab. The actual doctor's office has someone who answers. This is only for the lady working the lab. Gave two stars because the actual appointment was good and the results were fast. However, they did not send the information to my doctor. It looks like they could use some more personal on the lab side.

Mar 2022

Clinic itself provides great service and was referred here by my doctor. However, the scheduling department is an absolute nightmare. No option to ever speak directly with the scheduler. You have to leave a VM then they return a call. I returned 3 calls, could never get connected, and then emailed another lab contact I had at the office to directly help me with scheduling a follow up appt. for IUI consultation. Finally, then got on the phone with Courtney. She was very defensive from the second out conversation resumed. I was simply trying to see a doctor for help for my wife and myself. Been in sales and customer service for 10 years, when someone is trying to...read full review