Reviews for Sterling McCall Lexus Clear Lake Service Center
Write a reviewFrom Sterling McCall Lexus Clear Lake Service Center
Hours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 7AM - 5PM
Sunday: Closed
Tips
accepts credit cards free wi-fi gender-neutral restrooms
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Google: 4.3/5Sterling McCall Lexus Clear Lake Service Center
18160 Gulf Fwy, Friendswood
Directions Appointment Call Website Suggest an Edit
I recently visited Sterling McCall Lexus Clear Lake for car servicing and had a mostly positive experience. Their prompt service and competitive pricing truly stand out, especially for a dealership. The staff was efficient, and my car was attended to quickly, which I greatly appreciated.However, I did encounter a minor issue. During the service, my dash camera was unplugged, which I discovered only after I was waiting for some paperwork. When I inquired, I was told that unplugging the dash camera is standard practice. This was a bit concerning for me, as my dash camera is an essential safety tool that records and maintains records of my journeys. It's never been turned...read full review
They are good in giving service but it's a bit unorganized.I went their for service advice, for headlight issue on my Lexus, for that simple case I had waited for 1 hour.Then I understood , the guy forgot about me to put in Que.The place is pretty clean.The staff friendliness training need to be done.
Went to go look at cars today to prepare for my purchase next month but the lack of customer service was alarming. My mom and I walked past several salesmen and no one greeted us or asked if we needed help. We were there for more than 10 minutes! Thankfully Mr. Tony asked but he had other customers and at that point we decided to leave. Extremely disappointed